Anyone have any remedy for this problem, any helpful comments or suggestions will be greatly appreciated fenwood Try downloading and installing it directly: www.microsoft.comdetails.aspx That's how I deal with troublesome updates. If it fixes the problem, would you be so kind as to mark

Also sometimes if I press the F2 key (turns wifi on or off) when the system boots back up it has turned the WIFI off as if the keys are working in the back ground but Windows has froze and you the keys don't do anything to windows and the mouse cursor has gone).

I have an Inspiron 1764 laptop that is about 3 years old. I am suddenly having issues with a white screen appearing in the middle of working on the laptop. I am not able to recover other than a hard shut down which of course tends to corrupt some of my Windows files.