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How to better understand and troubleshoot Dell PowerEdge hard drives (HDD), RAID (Redundant Array of Inexpensive Disks), PERC (PowerEdge RAID Controller) and other storage hardware such as cables, backplane and etc.
24/10/2014  |  (Knowledge Base Articles)

(Need 2 HDD of equal size and capacity) a) Provides data striping (spreading out blocks of each file across multiple disks) but no redundancy. b) This improves performance but puts all data at risk in the event of a disk failure.
24/10/2014  |  (Knowledge Base Articles)

The latest software version is available for download from your Dell Digital Delivery or Customer File Transfer (CFT) site. Please contact the ProSupport technical team for assistance with downloading the latest version of DDP|E.
24/10/2014  |  (Knowledge Base Articles)

Before reinstalling any printer drivers, it is best to remove any printer drivers that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer. To uninstall previous printer drivers:
24/10/2014  |  (Knowledge Base Articles)

A user may report they are using the Wired Equivalent Privacy (WEP) or Temporal Key Integrity Protocol (TKIP) security protocol along with an Intel Wireless N adapter and reaching a data rate of only 54 Mbps. The IEEE 802.
24/10/2014  |  (Knowledge Base Articles)

A user may report they wish to enable the Multi-Touch features available on the Latitude Z600. The Latitude Z600 includes an oversized touchpad capable of all standard touchpad functionality plus the added feature of multi-touch gestures. This feature while installed, is not enabled by default.
24/10/2014  |  (Knowledge Base Articles)

Here you will find a collection of hard drive related videos for your PowerEdge servers. These videos will demonstrate how to remove and install hard disc drives in the different systems as well as show any safety precautions and other useful information.
24/10/2014  |  (Knowledge Base Articles)

You may receive an error stating "We're sorry, Office couldn't be uninstalled" Please refer to the Microsoft KB article for help on how to resolve this issue.
24/10/2014  |  (Knowledge Base Articles)

Note: The mouse won't work. Use the Left/Right arrow keys to move around the line. When the cursor is where you want it in the line, typing inserts text - ie it doesn't overtype what's already there.
24/10/2014  |  (Knowledge Base Articles)

A user may report they are having Boot issues on their Dell Desktop or Laptop system. The term "Boot" refers to Windows loading from the Hard Drive and the issues associated with this issue could be a slow system, noise from the Hard Drive or the drive failing diagnostics.
24/10/2014  |  (Knowledge Base Articles)

A user may report they notice their Ac Adapter is damaged. The damage can either be on the cable or the adapter brick itself. Some damage can be caused by normal wear & tear and this would include:
24/10/2014  |  (Knowledge Base Articles)

The Task Manager allows you to manage your apps and services and makes it easy for you to check which app is using the resources on your system. To open Task Manager:
24/10/2014  |  (Knowledge Base Articles)

In the EAC, navigate to Mail flow > Accepted domains, select the domain you wish to configure, and click Edit Edit Icon. In the Name field, enter the display name for the accepted domain. Each accepted domain for your organization must have a unique display name.
23/10/2014  |  (Knowledge Base Articles)

To start the POP3 services: On the computer running the Client Access server role, click Start, point to Programs, point to Administrative Tools, and then click Services. Right-click Microsoft Exchange POP3, and then click Start.
23/10/2014  |  (Knowledge Base Articles)

A recovery database (RDB) is a special kind of mailbox database that allows you to mount a restored mailbox database and extract data from the restored database as part of a recovery operation.
23/10/2014  |  (Knowledge Base Articles)

 On the computer running the Client Access server role: In the Services snap-in, in the console tree, click Services (Local). In the result pane, right-click Microsoft Exchange IMAP4, and then click Properties. On the General tab, under Startup type, select Automatic, and then click Apply.
23/10/2014  |  (Knowledge Base Articles)

You can use the Shell to create a recovery database, a special kind of mailbox database that's used to mount and extract data from the restored database as part of a recovery operation.
23/10/2014  |  (Knowledge Base Articles)

Article Summary: This article contains information about configuring an accepted domain within your Exchange organization as authoritative in Exchange 2013
23/10/2014  |  (Knowledge Base Articles)

Article Summary: This article contains short video clips to guide you through the process of removing and reinstalling hardware components on your PowerEdge R720 Server.
23/10/2014  |  (Knowledge Base Articles)

Dell Precision Mobile M4800 system users report that when the unit is connected to AC power and the lid is closed, the internal LCD display turns off regardless of power state settings.
23/10/2014  |  (Knowledge Base Articles)

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