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KB_ARTICLE
Alienware Alpha: How to Remove the Bluetooth Dongle Door
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the Bottom Cover and Top Cover
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the Alien Head Lightning Module
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
22/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the Hard Disk Drive and Caddy
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

TOP_SOLUTION
Alienware Alpha Hot Keys
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the GPU Fan and Heatsink
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
22/11/2014

TOP_SOLUTION
Alienware Alpha: Controller and Receiver Information and Pairing
The Alienware™ Alpha ships with a Microsoft® Xbox 360 Controller which can also be used for navigation and entering text. The table below gives an overview of the controller buttons and different views.
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the CPU Fan and Heatsink
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Venue 11 Pro (5130) Advanced Part Removal Videos
Caution: The following videos are intended for experienced repair technicians. After reviewing these videos, if you do not feel confident in executing the necessary steps, please contact Dell Technical Support.
(English)
21/11/2014

KB_ARTICLE
Wake-on-Lan (WOL) feature not functioning on the OptiPlex 9030 AIO
With the Wake-on-Lan (WOL) setting enabled in the system BIOS, the OptiPlex 9030 AIO may not wake over the network when the system is powered off. When the system is powered down, the LEDs for the LAN network connection may also be off.
(English)
21/11/2014

KB_ARTICLE
The Office 365 Home Try option is now Office 365 Home
Starting November 6, 2014, the end user Try option presented to an end user when the Office tile is selected has changed from Office 365 Home to Office 365 Personal.
(English)
21/11/2014

KB_ARTICLE
Venue 11 Pro (7130/7139) Advanced Part Removal Videos
Caution: The following videos are intended for experienced repair technicians. After reviewing these videos, if you do not feel confident in executing the necessary steps, please contact Dell Technical Support.
(English)
21/11/2014

KB_ARTICLE
Venue 11 Pro (5130,7130,7139) Keyboard Dock Guide
This guide describes Tablet Slim keyboard shortcuts available and the functions they perform. Keyboard Shortcut Key Functions The below table is a list of combination short-cut key functions using the Dell Tablet (80 key) keyboard - Slim. 1 F1 Mute sound play...
(English)
21/11/2014

KB_ARTICLE
Enable HTTPS/SSH and disable HTTP/Telnet for switch management on PowerConnect 5500 series switches.
Caution: This process requires use of the Command Line Interface (CLI). This process can be utilized through a serial or telnet session. However these steps must be followed in order to prevent unintentionally blocking access to remote management.
(English)
13/11/2014

KB_ARTICLE
Metadata Error using vihostupdate to install OpenManage Server Administrator (OMSA) VIBs in ESXi 4
When installing Dell OpenManage Server Administrator (OMSA), using VMware vihostupdate, on a Dell PowerEdge server, you may receive a metadata error. The following error will appear:
(English)
24/09/2009

KB_ARTICLE
Imaging requirements and process for the Dell Venue 8 Pro 5830 Tablet
Venue 8 Pro 5830 will only boot in x32 bit UEFI mode. Legacy or DOS boot configurations are not supported by this device. Windows 8.1 32 Bit (UEFI Mode) is the validated operating system for the Venue 8 Pro tablet.
(English)
11/02/2014

KB_ARTICLE
Deploying Fiber Channel solution with S4810 as FSB and S5000 as FCF
The datacenter networking mainly comprise of Ethernet and Storage traffics. The Ethernet segment is called LAN (Local Area Network) and the storage segment is called SAN (Storage Area Network). Fiber Channel (FC) is a high speed network technology used for co...
(English)
07/11/2014

KB_ARTICLE
How to get access to the Administrative Consoles in Windows Server 2008 by command line
AdRmsAdmin.msc Active Directory Rights Management Services Adsiedit.msc ADSI Edit Azman.msc Authorization Manager Certmgr.msc Certmgr (Certificates) Certtmpl.msc Certificates Template Console CluAdmin.msc Failover Cluster Management Comexp.msc Component Servi...
(English)
04/04/2013

KB_ARTICLE
PowerConnect 62xx firmware fails to download to the switch
Firmware update fails to complete via OpenManage Switch Administrator (GUI web interface), TFTP, and/or XMODEM. The deletion of the backup image and file reformat may correct this.
(English)
16/10/2014

PSQN
DDP|E Enterprise Edition Server on Microsoft Windows Server 2012
If you are adding DDP|E encryption software to your environment, please download the Dell Data Protection | Enterprise Edition Enterprise Server Installation and Migration Guide for additional system requirements. Click here to download the guide.
(English)
11/11/2014
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