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TOP_SOLUTION
Understand, Maintain and Troubleshoot Hard Drives and RAID Storage in Dell PowerEdge servers
How to better understand and troubleshoot Dell PowerEdge hard drives (HDD), RAID (Redundant Array of Inexpensive Disks), PERC (PowerEdge RAID Controller) and other storage hardware such as cables, backplane and etc.
(English)
16/04/2014

PSQN
How to run the Dell Data Protection| Encryption Diagnositcinfo.exe
If you encounter issues with your Dell Data Protection| Encryption (DDP|E) Enterprise Edition server or client, this article will help you pull the log file bundle from your device, to be analyzed by a DDP|E support technician. The Dell Data Protection| Encry...
(English)
23/10/2014

PSQN
DDP|E Enterprise Server Virtualization Recommendations
This article provides a recommendation for organizations that plan on implementing DDP|E Enterprise Edition server in their virtual network environment as a guest.
(English)
24/10/2014

KB_ARTICLE
Instructions to Download and View Manuals
Under Enter your Service Tag or Express Service Code, enter your Service Tag or Express Service Code to get a concise list of drivers and manuals for your specific product model. Click Submit to continue.
(English)
13/05/2013

KB_ARTICLE
Data Rate will not Exceed 54 Mbps when Using WEP or TKIP Encryption
A user may report they are using the Wired Equivalent Privacy (WEP) or Temporal Key Integrity Protocol (TKIP) security protocol along with an Intel Wireless N adapter and reaching a data rate of only 54 Mbps. The IEEE 802.
(English)
02/07/2013

KB_ARTICLE
How to enable Latitude Z600 Touchpad Multi-Touch features
A user may report they wish to enable the Multi-Touch features available on the Latitude Z600. The Latitude Z600 includes an oversized touchpad capable of all standard touchpad functionality plus the added feature of multi-touch gestures. This feature while i...
(English)
13/06/2013

KB_ARTICLE
Configure an accepted domain for an independent business unit in Exchange 2013
In the EAC, navigate to Mail flow > Accepted domains, select the domain you wish to configure, and click Edit Edit Icon. In the Name field, enter the display name for the accepted domain. Each accepted domain for your organization must have a unique display n...
(English)
21/02/2014

KB_ARTICLE
Start and stop the POP3 services in Exchange 2013
To start the POP3 services: On the computer running the Client Access server role, click Start, point to Programs, point to Administrative Tools, and then click Services. Right-click Microsoft Exchange POP3, and then click Start.
(English)
21/03/2014

KB_ARTICLE
Restore data using a Recovery Database in Exchange 2013
A recovery database (RDB) is a special kind of mailbox database that allows you to mount a restored mailbox database and extract data from the restored database as part of a recovery operation.
(English)
20/03/2014

KB_ARTICLE
HDD and RAID related Video Archive for Dell PowerEdge Servers
Here you will find a collection of hard drive related videos for your PowerEdge servers. These videos will demonstrate how to remove and install hard disc drives in the different systems as well as show any safety precautions and other useful information.
(English)
17/10/2014

KB_ARTICLE
RAID Configuration / solutions for mobile workstations
(Need 2 HDD of equal size and capacity) a) Provides data striping (spreading out blocks of each file across multiple disks) but no redundancy. b) This improves performance but puts all data at risk in the event of a disk failure.
(English)
20/03/2014

KB_ARTICLE
Enable IMAP4 in Exchange 2013
 On the computer running the Client Access server role: In the Services snap-in, in the console tree, click Services (Local). In the result pane, right-click Microsoft Exchange IMAP4, and then click Properties. On the General tab, under Startup type, select ...
(English)
21/03/2014

KB_ARTICLE
Create a recovery database in Exchange 2013
You can use the Shell to create a recovery database, a special kind of mailbox database that's used to mount and extract data from the restored database as part of a recovery operation.
(English)
20/03/2014

KB_ARTICLE
Configure an accepted domain within your Exchange organization as authoritative in Exchange 2013
Article Summary: This article contains information about configuring an accepted domain within your Exchange organization as authoritative in Exchange 2013
(English)
21/02/2014

KB_ARTICLE
Microsoft Office 2013 common issues
You may receive an error stating "We're sorry, Office couldn't be uninstalled" Please refer to the Microsoft KB article for help on how to resolve this issue.
(English)
18/06/2013

TOP_SOLUTION
PowerEdge R720 System Teardown Videos
Article Summary: This article contains short video clips to guide you through the process of removing and reinstalling hardware components on your PowerEdge R720 Server.
(English)
04/03/2013

KB_ARTICLE
Precision M4800 with nVidia graphics loses power to LCD display
Dell Precision Mobile M4800 system users report that when the unit is connected to AC power and the lid is closed, the internal LCD display turns off regardless of power state settings.
(English)
11/09/2014

KB_ARTICLE
Configure mobile phones to access email in Exchange 2013
Most mobile phones and devices are capable of using Autodiscover to configure the mobile email client to use Exchange ActiveSync. To configure an email account on most mobile phones, you’ll need two pieces of information.
(English)
21/03/2014

KB_ARTICLE
Perform a remote wipe on a mobile phone in Exchange 2013
You can use the EAC to wipe a user’s phone or cancel a remote wipe that has not yet completed. In the EAC, navigate to Recipients > Mailboxes. Select the user, and under Mobile Devices, choose View details.
(English)
21/03/2014

TOP_SOLUTION
How to Use and Troubleshoot the Alienware Aurora R4
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
21/11/2011
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