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KB_ARTICLE
Data Rate will not Exceed 54 Mbps when Using WEP or TKIP Encryption
A user may report they are using the Wired Equivalent Privacy (WEP) or Temporal Key Integrity Protocol (TKIP) security protocol along with an Intel Wireless N adapter and reaching a data rate of only 54 Mbps. The IEEE 802.
(English)
02/07/2013

KB_ARTICLE
How to enable Latitude Z600 Touchpad Multi-Touch features
A user may report they wish to enable the Multi-Touch features available on the Latitude Z600. The Latitude Z600 includes an oversized touchpad capable of all standard touchpad functionality plus the added feature of multi-touch gestures. This feature while i...
(English)
13/06/2013

KB_ARTICLE
Microsoft Office 2013 common issues
You may receive an error stating "We're sorry, Office couldn't be uninstalled" Please refer to the Microsoft KB article for help on how to resolve this issue.
(English)
18/06/2013

KB_ARTICLE
How to use Windows 8 Task Manager
The Task Manager allows you to manage your apps and services and makes it easy for you to check which app is using the resources on your system. To open Task Manager:
(English)
20/06/2013

KB_ARTICLE
Ubuntu Linux Keyboard Shortcuts for Terminal.
Note: The mouse won't work. Use the Left/Right arrow keys to move around the line. When the cursor is where you want it in the line, typing inserts text - ie it doesn't overtype what's already there.
(English)
09/08/2013

KB_ARTICLE
Boot Issues
A user may report they are having Boot issues on their Dell Desktop or Laptop system. The term "Boot" refers to Windows loading from the Hard Drive and the issues associated with this issue could be a slow system, noise from the Hard Drive or the drive failin...
(English)
14/06/2013

KB_ARTICLE
0141, 0142, 0146 & 0151 Errors
If possible, before carrying out any troubleshooting steps on the Hard Drive, please make sure you have a verified working and up to date backup of your data Back to Top
(English)
18/06/2013

KB_ARTICLE
Ac Adapter Damage
A user may report they notice their Ac Adapter is damaged. The damage can either be on the cable or the adapter brick itself. Some damage can be caused by normal wear & tear and this would include:
(English)
19/08/2013

KB_ARTICLE
Internet Explorer 9 Troubleshooting
Article Summary: This article is a collection of solutions to known problems and common troubleshooting for Microsoft Internet Explorer 9.
(English)
17/03/2011

KB_ARTICLE
BIOS fails on Latitude E2 Series System
A user may report they receive an Windows error while trying to update the BIOS of a Latitude E2 series system. The E2 series incorporates the Latitude Exx10 models.
(English)
04/06/2013

KB_ARTICLE
Configure an accepted domain for an independent business unit in Exchange 2013
In the EAC, navigate to Mail flow > Accepted domains, select the domain you wish to configure, and click Edit Edit Icon. In the Name field, enter the display name for the accepted domain. Each accepted domain for your organization must have a unique display n...
(English)
21/02/2014

KB_ARTICLE
Start and stop the POP3 services in Exchange 2013
To start the POP3 services: On the computer running the Client Access server role, click Start, point to Programs, point to Administrative Tools, and then click Services. Right-click Microsoft Exchange POP3, and then click Start.
(English)
21/03/2014

KB_ARTICLE
Configuration of Windows Small Business Server (SBS) 2008 or 2011 with DHCP Located on the Hardware Router
Type the IP address, subnet mask, and gateway addresses in the appropriate fields. Also type the server's IP address in the Preferred DNS server field. You should now have access to the internet from the server.
(English)
17/02/2013

KB_ARTICLE
Windows Server: Knowledge Base Articles with Information on Windows Networking
Setup/Configuration How to Manually Specify Speed and Duplex Settings of a Network Adapter Disabling TCP Chimney Offloading and Autotuning May Improve iSCSI Performance How Many Network Cards are Recommended for a Hyper-V Cluster Node Using Cluster Shared Vol...
(English)
25/04/2013

KB_ARTICLE
Restore data using a Recovery Database in Exchange 2013
A recovery database (RDB) is a special kind of mailbox database that allows you to mount a restored mailbox database and extract data from the restored database as part of a recovery operation.
(English)
20/03/2014

KB_ARTICLE
Enable IMAP4 in Exchange 2013
 On the computer running the Client Access server role: In the Services snap-in, in the console tree, click Services (Local). In the result pane, right-click Microsoft Exchange IMAP4, and then click Properties. On the General tab, under Startup type, select ...
(English)
21/03/2014

KB_ARTICLE
Create a recovery database in Exchange 2013
You can use the Shell to create a recovery database, a special kind of mailbox database that's used to mount and extract data from the restored database as part of a recovery operation.
(English)
20/03/2014

KB_ARTICLE
Unable to Use Special Characters For Latitude E-Series BIOS Passwords
A user may report they are unable to use special characters when setting a BIOS password on a Latitude E-Series system. These special characters include but are not limited to: ! " £ $ % ^ & * ? _ - Back to Top
(English)
13/06/2013

KB_ARTICLE
Wireless Networking for the Home in Windows XP
The easiest way to find your wireless network name (SSID) is to put the computer and the wireless router side-by-side (1 to 3 feet away from each other). Do one of the following task before performing the steps below:
(English)
15/05/2010

KB_ARTICLE
How to Reinitialize FRS Replica Sets with the BurFlags Registry Setting
Article Summary: This article provides information how to repair Active Directory File Replication Service replica sets, such as the SYSVOL hierarchy, by using the BurFlags registry setting.
(English)
05/04/2013
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