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KB_ARTICLE
Updating a Windows RT device from Windows Server
A user may report they need to update or patch a Windows RT device using Microsoft Server Update Services (WSUS). This may be required if updating from Windows Update is not the preferred option.
(English)
01/07/2013

KB_ARTICLE
How to manage Hyper-v virtual machines (VM) from the command line..
Integration Services provides the virtual equivalent of drivers and firmware for the child partition Virtual Machine (VM) to communicate with the Parent Partition and the network.
(English)
30/03/2013

TOP_SOLUTION
Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software
Where do I get Skype and how do I use it? You can get the Skype software from the Skype Website;The website also offers instructional videos on how to use the Skype program.
(English)
02/10/2009

KB_ARTICLE
How to install Microsoft Office 365 on your Dell PC
This is a step by step guide taking you through installing Microsoft Office 365 on your system. It lists the system requirements to run the program. How to locate the install media and how to use it once you have it.
(English)
04/09/2013

KB_ARTICLE
How to Install Quickbooks in XP mode in Windows 7 on your Dell PC
This article provides information on how to setup XP mode on your Windows Vista or 7 Dell PC so you can install older version of your QuickBooks software in compatibility mode.
(English)
29/08/2013

KB_ARTICLE
Alienware Area-51 R2: Product Overview
Intel® Haswell i7-5820K (3.3 GHz, 140W, 15MB Cache) Intel® Haswell i7-5960X (4.0 GHz, 140W, 20MB Cache) Intel® Haswell i7-5930K (3.5 GHz, 140W, 15MB Cache)
(English)
22/10/2014

KB_ARTICLE
Latitude E6420 May not boot when using McAfee Endpoint Encryption for PC
A user may report their Latitude E6420 will not boot to Windows after encrypting the Hard Drive using McAfee Endpoint Encryption for PC (EEPC) versions 5.2.0 to 5.2.9. When the system restarts, only a blank screen is shown.
(English)
03/07/2013

KB_ARTICLE
Uninstall guide for Webcam Central 2.0 on your Dell PC
Dell™ WebCam Central 2.0 will be pre-installed from the factory and will be shipped with no media for reinstallation of the software. You can download the software from My Dell Downloads. You will need to register your system and sign up for this service. Thi...
(English)
12/09/2013

KB_ARTICLE
Internet Explorer 9 Troubleshooting
Article Summary: This article is a collection of solutions to known problems and common troubleshooting for Microsoft Internet Explorer 9.
(English)
17/03/2011

KB_ARTICLE
How to uninstall Microsoft Office 2007 from your Dell PC
Whatever the reason the guide below will take you through the various ways to do this, ranging from the easy to complex as you go through the guide. If you have any problems and the guide doesn't cover them, you can contact our online Chat/Twitter and Email t...
(English)
04/09/2013

HOT_TOPIC
How to install the Operating System on Dell PowerEdge 13G Servers
Dedicated VMware versions can be downloaded directly from Dell.com/support, select your product, Under the Operating System Tab, select your desired VMWare Hypervisor Version (ESX and ESXi): Downloadable ISO's are available under the "Enterprise Solutions" ca...
(English)
21/10/2014

KB_ARTICLE
Back up a farm in SharePoint Foundation 2010
You can use Windows PowerShell to back up the farm manually or as part of a script that can be run at scheduled intervals. To back up a farm by using Windows PowerShell On the Start menu, click All Programs. Click Microsoft SharePoint 2010 Products. Click Sha...
(English)
08/04/2014

KB_ARTICLE
Venue 11 Pro Windows battery status does not update show two batteries when travel keyboard is attached to tablet
This article contains information regarding "Venue 11 Pro Windows battery status does not update show two batteries when travel keyboard is attached to tablet".
(English)
10/06/2014

KB_ARTICLE
Information about DHCP failover in Windows Server 2012 and above
Configure a split scope. This splits a single DHCP scope across multiple DHCP servers. Servers within a split scope lease addresses from non-overlapping ranges within the scope.
(English)
08/04/2014

KB_ARTICLE
Group Policy Troubleshooting Tools
Before beginning to test for policy issues, make sure you don’t have unapplied policies that will skew the results. Start by running Gpupdate /force to ensure that the latest policies are applied.
(English)
21/02/2013

KB_ARTICLE
Latitude 6430u: Windows 7: Driver Install Order
Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from www.dell.com/support/drivers.
(English)
21/10/2013

KB_ARTICLE
How to Install Microsoft Office 2007 on your Dell PC
This is a step by step guide taking you through installing Microsoft Office 2007 on your system. It lists the system requirements to run the program. How to locate the install media and how to use it once you have it.
(English)
30/08/2013

KB_ARTICLE
Create a public folder in Exchange 2013
When using the EAC to create a public folder, you’ll only be able to set the name and the path of the public folder. To configure additional settings, you’ll need to edit the public folder after it’s created. Navigate to Public folders.
(English)
25/03/2014

KB_ARTICLE
Managing user accounts in Small Business Server 2011 Essentials
To manage SBS users you need to use the Windows Small Business Server Dashboard. Within the SBS Dashboard you will see a Users tab. The Users tab provides management for all users added to the Windows Small Business Server 2011 Essentials network.
(English)
20/11/2013

KB_ARTICLE
Dell Open Manage may log a BIOS password incorrectly
A user may report when they are using the Dell Open Manage Client Instrumentation (OMCI) application on a system that has a BIOS password set, the OMCI will log the password in plain text. This occurs when OMCI is used with the DCIM_BIOSService.SetBIOSAttribu...
(English)
11/06/2013
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All prices, specifications and promotional offers are subject to error, change and/or substitution at Dell's discretion at any time without notice. Dell cannot be responsible for errors in typography or photography. Unless otherwise specifically advertised, promotional offers are not combinable with any other offer or volume based or other discounts to which you may be entitled. Advertised configurations and limited time offers only available to business customers in Canada with 99 employees or less. All purchases subject to your Customer Agreement or Dell's standard terms of sale, Dell's limited warranty terms and the applicable Dell or third party service agreement. Copies available on request or at www.dell.ca. Remember to back-up your data. Dell is not responsible for lost or corrupt data or software. Limit one (1) offer per eligible system. Dell reserves the right to limit quantities to five (5) systems per customer.


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