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KB_ARTICLE
Troubleshooting Hard Drive Encryption Issues
Hard disk encryption is a process where data on the disk, or the entire drive, is converted into unreadable code using mathematical algorithms so it cannot be accessed by unauthorized users. The user must provide a password, fingerprint, or smartcard to acces...
(English)
21/01/2013

KB_ARTICLE
Windows Server: Licensing Compliance Popup Message in Windows Server Foundation Edition
In the Foundation Edition of Windows Server 2008 R2 or Windows Server 2012, you may see a popup message similar to the following: The server did not finish checking the license compliance. If the server is joined to a domain, make sure that the server can con...
(English)
27/02/2010

KB_ARTICLE
How to disable Internet Explorer Enhanced Security Configuration ( IE ESC ) on Windows Server 2008/2008 R2
Internet Explorer Enhanced Security Configuration ( IE ESC ) prevents Webex from loading and stops downloads from starting. Cannot connect to the Webex website. Cannot download files from Internet.
(English)
14/09/2010

KB_ARTICLE
Recognizing And Minimizing Phishing Exploits
This article serves to clarify the terms and explain the manner in which social engineering can impact a person or company, and offer some suggestions on how to safeguard sensitive data.
(English)
09/09/2014

KB_ARTICLE
How to set up the Broadcom Advanced Control Suite 3 in Windows Server 2008 R2 Server Core
Article Summary: Use these instructions to install and configure the Broadcom Advanced Control Suite 3 (BACS 3) on the Server Core installation option of Windows Server 2008 R2 x64.
(English)
08/12/2009

KB_ARTICLE
How to set message size limits in Microsoft Exchange server
Message size limits are used to limit the size of message while it is in transit through Exchange. Message size limits are a way for administrators to control mailbox sizes, guarantee service availability, and protect from potential DoS (Denial of Service) at...
(English)
19/09/2013

KB_ARTICLE
Venue 11 Pro (5130) tablet keyboard does not function when docked on a travel keyboard
Some Dell tablet users have reported that when their Venue 11 Pro 5130 tablet is docked to the travel keyboard, the keyboard does not function at all. Software troubleshooting that is successful for a similar issue caused by Windows power management has no ef...
(English)
12/04/2014

KB_ARTICLE
Windows Server: How to Activate a Remote Desktop Services License Server and Install CALs
Article Summary: This article provides information on activating a Remote Desktop Services license server and installing the appropriate client access licenses.
(English)
17/09/2013

KB_ARTICLE
Global Positioning System (GPS) Set Up, Use and Troubleshooting
then press the pause or break key (on notebooks it may necessary to press and hold the FN key before pressing the pause or break key). The System Properties window will open and the Operating System is listed. Some newer notebooks no longer have a Pause or Br...
(English)
15/09/2014

KB_ARTICLE
How to determine if an Exchange server has been blacklisted and possible resolutions
The first step in removing a blacklisted server is determining the cause. The easiest method is by clicking the "Detail" button on one "LISTED" lines. The information on that page will typically provide a cause. The three most common causes are listed below w...
(English)
13/09/2013

TOP_SOLUTION
Hard Drives and everything RAID (Information, Maintenance, Troubleshooting)
Hard Disk Drives and RAID information in PowerEdge servers Welcome to the Hard drives and RAID page for your Dell PowerEdge servers. Select one of the categories below to access the related articles. Information about Hard Drives, RAID and Controller types. I...
(English)
16/04/2014

KB_ARTICLE
Latitude E2120: Visual Guide to your computer
Battery When a battery is installed, you can use the computer without connecting it to an electrical outlet. 2.
(English)
26/11/2013

KB_ARTICLE
Global Positioning System (GPS) Set Up, Use and Troubleshooting for Widows 7
Most GPS receiver managers are built in to the Mobile Broadband manager (there are some stand alone GPS managers). From the list below, click the Mobile Broadband or GPS manager installed on the computer to be taken to the correct instructions.
(English)
05/02/2010

HOT_TOPIC
How to Use and Troubleshoot the Inspiron 3437
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
02/08/2013

KB_ARTICLE
Cannot Access Network Shares on a 2008 / 2008 R2 Server
Workstations in a workgroup cannot access network shares on a 2008 / 2008 R2 server. Workstations cannot access network shares. Windows Server 2008, 2008 R2, workgroup, domain, network, shares
(English)
16/08/2011

KB_ARTICLE
How to Test an Email Server with the Telnet Client
Testing a connection to a mail server with Telnet can yield valuable information when troubleshooting a mail-flow issue. For instance, if the connection from the local server is being denied, there will typically be a human-readable error message displayed wi...
(English)
19/09/2013

KB_ARTICLE
Broadcom: Unable to connect to localhost. localhost is not found in this system
Article Summary: This article provides information on resetting the WMI (Windows Management Instrumentation) Repository in Windows 2008, Windows 2008 R2, and Windows 2012.
(English)
10/09/2013

KB_ARTICLE
Global Positioning System (GPS) Set Up, Use and Troubleshooting for Windows XP and Vista
Most GPS receiver managers are built in to the Mobile Broadband manager (there are some stand alone managers). From the list below, click the Mobile Broadband or GPS manager installed on the computer to be taken to the correct instructions.
(English)
17/10/2010

KB_ARTICLE
Venue 11 Pro 7130/7139 user may encounter no keyboard functionality when attempting a Legacy PXE boot
NOTE: Use care in selecting the BIOS version for your Venue 11 Pro Model: 7130 Mainstream, 7130 vPro, or 7139 vPro. If you receive a version error when attempting to flash the BIOS, you likely have the wrong version.
(English)
30/07/2014

KB_ARTICLE
How to create a SPF DNS record
NOTE: Incorrectly configuring a SPF record can cause messages sent from your organization to be delayed, marked as spam, or rejected. If in doubt, do not create a SPF record.
(English)
12/09/2013
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