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KB_ARTICLE
Alienware Alpha: How to Remove the Bluetooth Dongle Door
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

TOP_SOLUTION
Alienware Alpha: Controller and Receiver Information and Pairing
The Alienware™ Alpha ships with a Microsoft® Xbox 360 Controller which can also be used for navigation and entering text. The table below gives an overview of the controller buttons and different views.
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the Bottom Cover and Top Cover
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the Alien Head Lightning Module
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
22/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the GPU Fan and Heatsink
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
22/11/2014

TOP_SOLUTION
Alienware Alpha Hot Keys
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the Hard Disk Drive and Caddy
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Alienware Alpha: How to remove the CPU Fan and Heatsink
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. T...
(English)
17/11/2014

KB_ARTICLE
Venue 11 Pro (5130) Advanced Part Removal Videos
Caution: The following videos are intended for experienced repair technicians. After reviewing these videos, if you do not feel confident in executing the necessary steps, please contact Dell Technical Support.
(English)
21/11/2014

KB_ARTICLE
Wake-on-Lan (WOL) feature not functioning on the OptiPlex 9030 AIO
With the Wake-on-Lan (WOL) setting enabled in the system BIOS, the OptiPlex 9030 AIO may not wake over the network when the system is powered off. When the system is powered down, the LEDs for the LAN network connection may also be off.
(English)
21/11/2014

KB_ARTICLE
The Office 365 Home Try option is now Office 365 Home
Starting November 6, 2014, the end user Try option presented to an end user when the Office tile is selected has changed from Office 365 Home to Office 365 Personal.
(English)
21/11/2014

KB_ARTICLE
Venue 11 Pro (5130,7130,7139) Keyboard Dock Guide
This guide describes Tablet Slim keyboard shortcuts available and the functions they perform. Keyboard Shortcut Key Functions The below table is a list of combination short-cut key functions using the Dell Tablet (80 key) keyboard - Slim. 1 F1 Mute sound play...
(English)
21/11/2014

TOP_SOLUTION
Mouse, Keyboard or Touchpad Not Working Correctly
Some computers have a touchpad disable and enable hot key, refer to Dell Knowledge Base article "Disabling or Enabling the Touchpad Using the Hot Key" to see if your computer has this hot key and how to use it.
(English)
01/10/2009

KB_ARTICLE
7mm HDD Installation on Latitude E3 Series portables
For E3 systems, the 9.5 mm hard drives have been replaced with 7mm drives. This is an industry wide change that affects all OEM’s. This means when reseating or replacing the drive, there is a procedure that must be followed for the connectors to meet properly...
(English)
04/04/2012

TOP_SOLUTION
How to Turn the Wireless Antenna On and Off on a Dell Computer
Under the Customized section enter your computer's Service Tag to get a concise list of manuals for your specific product model. Click Submit to continue.
(English)
09/09/2011

KB_ARTICLE
Supported Methods of Pre-boot Authentication in DDP|ST
Note: Contact SmartCards are not supported for Pre-Boot authentication with DDP|ST.
(English)
21/11/2014

KB_ARTICLE
Details and instructions for modifying network priority settings between multiple network connections/adapters
The Network Connections window opens. Next, click to highlight the connection you need to modify, and right click on the connection to select properties on the context menu.
(English)
20/11/2014

KB_ARTICLE
Claiming Tax Exemptions
Required Sales Tax Forms Generally, Dell requires a copy of the "Bill To" customer's State Sales Tax Exemption certificate or Resale Certificate for the "Ship To" state. Some states provide blank forms that must be presented to a vendor, while others have sta...
(English)
03/07/2006

KB_ARTICLE
How to create Windows 8.1 install media
Microsoft has provided a simple way to download and create Windows 8.1 media. This will provide you with a more immediate solution for when a system reinstallation is needed.
(English)
14/11/2014

KB_ARTICLE
Venue 11 Pro (7130/7139) Advanced Part Removal Videos
Caution: The following videos are intended for experienced repair technicians. After reviewing these videos, if you do not feel confident in executing the necessary steps, please contact Dell Technical Support.
(English)
21/11/2014
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