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PSQN
Dell Network Assistant: Internet Connection Error
Dell Network Assistant pings dedicated servers to check for an internet connection. These servers have been taken off-line and are no longer available. This causes the application to report the device as ‘not connected’.
(English)
09/07/2014

KB Article
Latitude E7440: Windows 8 Driver Install Order
The below driver list is based from driver installation from the Resource DVD on a basic Latitude E7440 system without any additional optional card. Drivers can be downloaded from www.dell.
(English)
08/08/2013

Top Solution
Troubleshooting Windows Server Issues on your PowerEdge System
This article provides links to other articles addressing some of the common Windows Server issues seen on Dell PowerEdge servers, including the following: Resolving problems when booting up the server Repairing the Windows operating system Performance issues ...
(English)
12/07/2013

Top Solution
Unable to Wake from Sleep When Using a Dell Laptop with AMD Video Card
(English)
23/06/2014

PSQN
Dell Digital Delivery Commonly Encountered Problems
Dell Technical Support may be able to make some suggestions in these cases by looking at main client the log files (C:\ProgramData\Dell\Digital Delivery\Logs\Service.
(English)
09/07/2013

Hot Topic
How to Use and Troubleshoot the XPS 18
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
08/04/2013

Top Solution
Windows update 2973201 tripping DDPE System Data Encryption anti-tampering protection
Some Dell system users with Dell Data Protection | Encryption (DDP|E) encrypted machines are experiencing BSODs or CMGShield black recovery screens after applying Windows update 2973201 released Tuesday, July 8th, 2014.
(English)
10/07/2014

Hot Topic
Distorted Sound From Notebook Speakers When Using VLC Media Player
These are some of the steps to resolve audio issues while using VLC Media Player (India, Vietnam) and BaoFeng, Xunlei, SheShou and Baidu media players (China).
(English)
25/06/2012

KB Article
DDP|E: Personal Edition Install | Configuration | Usage
This article provides information on how to install DDP|E Personal Edition (PE) on your Dell hardware. More information about the hardware requirements and alternative installation methods may be found in the DDP|E Personal Edition Install Guide on the Dell S...
(English)
30/04/2014

KB Article
DDP|E Enterprise Edition for Mac now has support for Apple OS X Mavericks 10.9.4 Update
This article provides information on the Dell Data Protection| Encryption Enterprise Edition (EE) for Mac version 8.1.3.5902 and the new support for Apple's OS X Mavericks 10.9.4 Update.
(English)
10/07/2014

Hot Topic
Inspiron 3437, 3537, 5437 and 5537 Speaker No Sound
You may notice that your laptop doesn’t have any sound from speakers after certain period of usage especially when you are not using the native windows application to play audio or video files.
(English)
26/06/2014

KB Article
Find Out Which Bluetooth Adapter Is in Your Dell Computer
Browse to the Dell Product Support page. If the page opens up to another product, click View a different product. Either enter the Service Tag or select the device type, brand name and model. For more information on finding your Service Tag refer to, Where is...
(English)
15/11/2007

Hot Topic
Dell Wyse Quick Start Guide - D00D, D10D, D10DP, D50D, D90D7, D90D7B, D90D7p, D90D8, D90D8B, D90DW - Solution 23635
This information applies to the following products: D00D, D10D, D10DP, D50D, D90D7, D90D7B, D90D7p, D90D8, D90D8B, D90DW Click here to download.
(English)
24/03/2014

Top Solution
Charging and managing your battery on the Dell Venue 7 (3740) and Venue 8 (3840) tablets
The battery life on the Venue 7 and Venue 8 tablets can vary a great deal, depending on what you do with the tablet. There are a number of hints and tips that can help you extend your battery life.
(English)
15/05/2014

Top Solution
How to Determine the Model Number of Your Dell Venue 7 or 8 Android Tablet
Match your model number in (Table 1) to the Dell Tablet Product Selector to get a concise list of how-to's and troubleshooting information.
(English)
02/07/2014

KB Article
The Latest DDP|E Version by Software Build Number and Release Date
This article provides a list of the latest Dell Data Protection | Encryption (DDP|E) software versions for Enterprise Server, Clients, Personal Edition, Virtual Edition and Security Tools.
(English)
07/01/2014

Top Solution
Getting started with the Dell Venue 7 (3740) and Venue 8 (3840) tablets
To turn on the Dell Venue 7 or Venue 8 tablet, press and hold the power button found on the top right of the device for 7 seconds. The tablet is designed to be used vertically with the webcam window at the top.
(English)
15/05/2014

KB Article
What is ProSupport and What kind of service can I expect?
Dell ProSupport provides 24x7x365 technical support for Dell Pro Support entitled systems. This support includes but is not limited to the following (See Scope of Service in the References section for complete details.
(English)
11/07/2014

KB Article
Installation of Broadcom 802.11 AC wireless local area network LAN drivers in RHEL 6.5 on Dell Precision mobile workstations
This article contains information regarding "Installation of Broadcom 802.11 AC wireless local area network LAN drivers in RHEL 6.5 on Dell Precision mobile workstations".
(English)
05/05/2014

Top Solution
Issue with Charging the Battery in Dell Vostro 5470, 5560 and Inspiron 5439.
You may notice that the laptop battery is not being charged. This is happening when the battery has reached 0% charge or the system is not used for certain period of time.
(English)
15/07/2014
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All prices, specifications and promotional offers are subject to error, change and/or substitution at Dell's discretion at any time without notice. Dell cannot be responsible for errors in typography or photography. Unless otherwise specifically advertised, promotional offers are not combinable with any other offer or volume based or other discounts to which you may be entitled. Advertised configurations and limited time offers only available to business customers in Canada with 99 employees or less. All purchases subject to your Customer Agreement or Dell's standard terms of sale, Dell's limited warranty terms and the applicable Dell or third party service agreement. Copies available on request or at www.dell.ca. Remember to back-up your data. Dell is not responsible for lost or corrupt data or software. Limit one (1) offer per eligible system. Dell reserves the right to limit quantities to five (5) systems per customer.


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