Also sometimes if I press the F2 key (turns wifi on or off) when the system boots back up it has turned the WIFI off as if the keys are working in the back ground but Windows has froze and you the keys don't do anything to windows and the mouse cursor has gone).

But the factory pre-installed software exposed another problem - I cannot uninstall McAfee security. I have spent approx. 40 hours on this problem following the guidelines. The intro will expire in 2 weeks and I will be without protection. A call to McAfee had them blaming me...

I have an Inspiron 1764 laptop that is about 3 years old. I am suddenly having issues with a white screen appearing in the middle of working on the laptop. I am not able to recover other than a hard shut down which of course tends to corrupt some of my Windows files.