Â It may be necessary to change the password on a USB storage device encrypted by Dell Data Protection| External Media Edition (EME or EMS) software. In some cases, a user may need to reset the EME device's password in order to share data with a colleague.
You may encounter an error stating that a "PBA" (Pre-Boot Authentication environment) is present, even though you do not have this functionality established. This check determines that an HCA is in the device, even if it is not in use and may prevent the upgrade displayed in the figure below.
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