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On the next screen (will take several seconds to load) scroll down to controller tasks. Click on the drop down and select Export Log (Figure 2).Then click on Execute.
04/03/2015  |  (Knowledge Base Articles)

Dell Enhanced Pre-Boot System Diagnostics (ePSA) are diagnostics that are built into the hardware of your system. These tests allow you to check the hardware of you system from outside the Windows® operating system removing software from the diagnostic process.
04/03/2015  |  (Knowledge Base Articles)

Some Dell™ and Alienware™ customers who purchased McAfee Anti-virus with a 15/24/36 months subscription shows only a 30-day subscription even after activation. Back to Top
04/03/2015  |  (Knowledge Base Articles)

System Restore is a basic troubleshooting step that requires you restore the operating system settings to the way they were on a particular date. This can sometimes resolve software issues by taking everything back to a point before any changes where made to the system.
04/03/2015  |  (Knowledge Base Articles)

Once the Power button is pressed, the system will go through a series of internal checks. If any of these checks should fail, the system will not boot to Windows and the diagnostic LED's and or Power button LED should illuminate to indicate the potential problem.
04/03/2015  |  (Knowledge Base Articles)

Dell™ WebCam Central 2.0 will be pre-installed from the factory and will be shipped with no media for reinstallation of the software. You can download the software from My Dell Downloads. You will need to register your system and sign up for this service.
04/03/2015  |  (Knowledge Base Articles)

This article provides information on how to find the correct drivers for your Dell PC and how to download and install them from the Dell Support site to your PC.
04/03/2015  |  (Knowledge Base Articles)

Safe Mode is a way for Windows to load, without loading all drivers and applications, when there is a system-critical problem that interferes with the normal operation of Windows.
04/03/2015  |  (Knowledge Base Articles)

The webcam software was designed to use the embedded camera in Dell notebooks and OptiPlex AIOs. It will provide video and photo capture capabilities to allow you to make a quick capture of the video.
04/03/2015  |  (Knowledge Base Articles)

Dell’s standard practice has historically been to recommend a clean install of the Operating System (OS), once Malware or a Virus has been detected. This will resolve an infection issue 100% of the time.
04/03/2015  |  (Knowledge Base Articles)

This article discusses setting up a new Dell computer for the first time, including setting up wireless, activating bundled software and creating recovery media.
04/03/2015  |  (Knowledge Base Articles)

The use of multiple anti-virus programs may cause your system to lockup. Anti-virus programs come pre-installed on most Dell Computers, so customers sometimes install other anti-virus programs without realizing that there is already a system installed.
04/03/2015  |  (Knowledge Base Articles)

If your system won't stay asleep it's often because a device is configured to bring it out of standby when triggered. To check what is causing the issue press the Windows key and [R], type "cmd" and press [Enter].
04/03/2015  |  (Knowledge Base Articles)

If you forget your Windows password, you can use a password reset disk to create a new one. We recommend that you create a password reset disk when you create your password, so you don't lose access to your files and information.
04/03/2015  |  (Knowledge Base Articles)

Table of Contents: I/O Panel Removal Hard Drive Removal Fan Removal WLAN Removal This article provides information on removing components from a OptiPlex 160 Tiny Desktop. 1. I/O Panel Removal 1. Pre-Removal Instructions Before removing the I/O Panel Removal: During installation or removal of any
04/03/2015  |  (Knowledge Base Articles)

Possilbe explanations for the error message "Norton AntiVirus was unable to send your e-mail message" when sending an e-mail in Microsoft Outlook 2002 This error is generated if Norton AntiVirus 2002 and Outlook 2002 are installed in the system.
04/03/2015  |  (Knowledge Base Articles)

In many cases a computer will not attempt to hand off control to the operating system. If you power the computer on and you see a Dell logo screen with a bar at the bottom, and that bar fills up completely and disappears, then your computer has successfully completed POST.
04/03/2015  |  (Knowledge Base Articles)

Random Access Memory (RAM) is a type of hardware that your computer uses to store information. Adding memory is one of the most cost-effective ways to improve your computer's performance. However, before adding memory, consider taking steps that better utilize the memory you already have.
04/03/2015  |  (Knowledge Base Articles)

Users who have installed a third party ATI Fire MV2400 card in their system complain of a BSOD. The card was recognized by the system, but when installing the driver in Windows 7, system would get a BSOD. The card installed and functioned fine in another system.
04/03/2015  |  (Knowledge Base Articles)

7. Use a Phillips head screwdriver to remove the four screws securing the power supply from the back of the system.
04/03/2015  |  (Knowledge Base Articles)

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