I buy New laptop on 17th June 2013, on 19th June I have uninstalled Macfee & Installed the Symantec Antivirus After installing System is not booting its showing need to recover while booting its show Dell Logo it taking long time.

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I currently have 2 GB RAM (1 GB X 2). I tried to install 4 GB more (2 GB X 2) and my computer would not initialize after power on. Is it even possible to upgrade this computer? Do the larger sticks have to be installed in the first to slots? I have never worked on a Dell and this has me stumped!