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Visit the Support site to find more: Drivers | Manuals | All Product Support and Warranty
TOP_SOLUTION
Understand, Maintain and Troubleshoot Hard Drives and RAID Storage in Dell PowerEdge servers
How to better understand and troubleshoot Dell PowerEdge hard drives (HDD), RAID (Redundant Array of Inexpensive Disks), PERC (PowerEdge RAID Controller) and other storage hardware such as cables, backplane and etc.
(English)
4/16/2014

PSQN
How to run the Dell Data Protection| Encryption Diagnositcinfo.exe
If you encounter issues with your Dell Data Protection| Encryption (DDP|E) Enterprise Edition server or client, this article will help you pull the log file bundle from your device, to be analyzed by a DDP|E support technician. The Dell Data Protection| Encry...
(English)
10/23/2014

PSQN
DDP|E Enterprise Server Virtualization Recommendations
This article provides a recommendation for organizations that plan on implementing DDP|E Enterprise Edition server in their virtual network environment as a guest.
(English)
10/24/2014

KB_ARTICLE
Instructions to Download and View Manuals
Under Enter your Service Tag or Express Service Code, enter your Service Tag or Express Service Code to get a concise list of drivers and manuals for your specific product model. Click Submit to continue.
(English)
5/13/2013

KB_ARTICLE
Data Rate will not Exceed 54 Mbps when Using WEP or TKIP Encryption
A user may report they are using the Wired Equivalent Privacy (WEP) or Temporal Key Integrity Protocol (TKIP) security protocol along with an Intel Wireless N adapter and reaching a data rate of only 54 Mbps. The IEEE 802.
(English)
7/2/2013

KB_ARTICLE
How to enable Latitude Z600 Touchpad Multi-Touch features
A user may report they wish to enable the Multi-Touch features available on the Latitude Z600. The Latitude Z600 includes an oversized touchpad capable of all standard touchpad functionality plus the added feature of multi-touch gestures. This feature while i...
(English)
6/13/2013

KB_ARTICLE
HDD and RAID related Video Archive for Dell PowerEdge Servers
Here you will find a collection of hard drive related videos for your PowerEdge servers. These videos will demonstrate how to remove and install hard disc drives in the different systems as well as show any safety precautions and other useful information.
(English)
10/17/2014

KB_ARTICLE
RAID Configuration / solutions for mobile workstations
(Need 2 HDD of equal size and capacity) a) Provides data striping (spreading out blocks of each file across multiple disks) but no redundancy. b) This improves performance but puts all data at risk in the event of a disk failure.
(English)
3/20/2014

KB_ARTICLE
Microsoft Office 2013 common issues
You may receive an error stating "We're sorry, Office couldn't be uninstalled" Please refer to the Microsoft KB article for help on how to resolve this issue.
(English)
6/18/2013

TOP_SOLUTION
How to Use & Troubleshoot the Google Chromebox
This link takes you too the Google Chromebox for Meetings Help Center. Close to the top of the page there is a search option.
(English)
8/1/2014

PSQN,TOP_SOLUTION,HOT_TOPIC
History of Dell Data Protection| Encryption Software by Version Number and Release Date
The latest software version is available for download from your Dell Digital Delivery or Customer File Transfer (CFT) site. Please contact the ProSupport technical team for assistance with downloading the latest version of DDP|E.
(English)
10/14/2014

KB_ARTICLE
Boot Issues
A user may report they are having Boot issues on their Dell Desktop or Laptop system. The term "Boot" refers to Windows loading from the Hard Drive and the issues associated with this issue could be a slow system, noise from the Hard Drive or the drive failin...
(English)
6/14/2013

KB_ARTICLE
How to use Windows 8 Task Manager
The Task Manager allows you to manage your apps and services and makes it easy for you to check which app is using the resources on your system. To open Task Manager:
(English)
6/20/2013

TOP_SOLUTION
Downloading Drivers, User Guides and Firmware Downloads for Your Dell Printer
Before reinstalling any printer drivers, it is best to remove any printer drivers that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer. To uninstall previous printer drivers:
(English)
10/18/2013

TOP_SOLUTION
Downloading and Viewing Printer Manuals
Under Enter your Service Tag, enter your printer's Service Tag to get a concise list of drivers and manuals for your specific product model. Click Submit to continue.
(English)
6/25/2013

PSQN
DDP|E Enterprise Edition SQL Server Recommendation
This article provides a recommendation for organizations that plan to or have implemented DDP|E Enterprise Edition Server. The following information covers the Microsoft SQL Server recommendations and best practices.
(English)
10/24/2014

KB_ARTICLE
0141, 0142, 0146 & 0151 Errors
If possible, before carrying out any troubleshooting steps on the Hard Drive, please make sure you have a verified working and up to date backup of your data Back to Top
(English)
6/18/2013

KB_ARTICLE
Ubuntu Linux Keyboard Shortcuts for Terminal.
Note: The mouse won't work. Use the Left/Right arrow keys to move around the line. When the cursor is where you want it in the line, typing inserts text - ie it doesn't overtype what's already there.
(English)
8/9/2013

KB_ARTICLE
Ac Adapter Damage
A user may report they notice their Ac Adapter is damaged. The damage can either be on the cable or the adapter brick itself. Some damage can be caused by normal wear & tear and this would include:
(English)
8/19/2013

KB_ARTICLE
Download driver and firmware updates for your Dell laser printer
Before reinstalling any printer drivers, it is best to remove any printer drivers that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer. To uninstall previous printer drivers:
(English)
9/5/2013
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