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This troubleshooting guide will take you through the troubleshooting steps needed to identify a fault and take you through any steps needed to resolve the issue. If it's identified to a hardware fault, this troubleshooting should enable you to raise a service request with one contact.
10/17/2014

Dell Enhanced Pre-Boot System Diagnostics (ePSA) are diagnostics that are built into the hardware of your system. These tests allow you to check the hardware of you system from outside the Windows® operating system removing software from the diagnostic process.
10/17/2014

This article provides information on keyboard shortcuts available and the functions they perform on the Dell Latitude 13 (3340) Keyboard Shortcut Key Functions The below table is a list of combination short-cut key functions available on the Latitude 13 (3340) Keyboard Layout Combination Key 83 Key
10/17/2014

Products
Inspiron 15 (5547) 5000 Series
Affordable laptop packed with premium entertainment features
Entertainment is always nearby with this sleek, lightweight and affordable 15.6" laptop featuring a vivid HD display.
4th Gen Intel® Core™ processor options
Windows 8.1
15" HD display with optional touch screen
Starting Price$821.99
Instant Savings$172.00
Subtotal$649.99
Latitude E6430 ATG Laptop
Small, Strong and Ultra-Portable, Professional class Laptops.
Semi-ruggedized for outdoor productivity and tough work conditions.
Work in tough, outdoor environments with the Latitude E6430 ATG. It offers efficient management, data security and a docking option.
Intel® Core™ i5 / i7 (3740QM, 3540M) Processor
Windows® 7 Home Premium / Windows® 7 Professional / Windows® 7 Ultimate / Windows® 8 / Windows® 8 Pro
Memory up to 8GB8 DDR3 SDRAM at 1600Mhz - 2 DIMMS
Up to 500GB Solid State Drive SATA Hard Drive
Intel® HD Graphics 3000 / 4000, NVIDIA® NVS™ 5200M
14.0" HD (1366x768) Wide View Outdoor Viewable Resistive Touch screen LED-backlit
Starting weight of 5.52 lbs (2.5 kg) with 6 Cell battery and airbay
Inspiron 13 7000 Series (7347) 2-in-1 Laptop with Built-in Stylus
Premium 13.3" 2-in-1 laptop with a built-in stylus and full PC performance.
The Inspiron 13 7000 Series 2-in-1 combines the powerful performance and storage of a laptop with the mobility of a 13.3" tablet and built-in stylus.
Up to 4th Generation Intel® Core™ i5 processor
Available with Windows 8.1
Up to 500GB Hybrid Hard Drive
13.3" display with optional Full HD
Built-in stylus
Upscale multi-mode hinge
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