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In this section, you will find several articles detailling the update process for different types of hardware. Firmware is a set of permanent instructions on a piece of hardware, stored in the device’s read-only memory.
7/1/2014

The identification of an error before a service case is opened, speeds up the entire support process. To help you identifying an issue, we have compiled some useful information for you. It is recommended to verify an error in several ways in order to exclude a misreporting.
7/6/2014

Page-cache caches recently accessed pages from the hard drive, thus reducing seek-times for subsequent accesses to the same data. The page-cache does not improve the performance the first time a page is accessed from the hard drive.
7/2/2014

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