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Before doing any of the following, please ensure that Remote Desktop is enabled in the Remote tab of the System Properties window. It is also a good idea to ensure that the Terminal Services or Remote Desktop Services service is started. To check for a firewall issue:

NOTE: This procedure will reset all system settings to the factory defaults. You will need to reset any custom settings in the BIOS. This includes the turning off of embedded RAID controllers and any other integrated peripherals, as well as, the resetting of the system time and date.

As the Server Manager interface has changed significantly from Windows Server 2008 R2 to Windows Server 2012, so has the procedure for adding roles and features. To add a role or feature in Windows Server 2012, follow these steps:

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