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KB Article
Automated Maintenance: Controller operations
Here you will find information on various maintenance tasks the PERC controller performs automatically.
(English)
6/24/2014

Hot Topic
Dell Toner Monitoring & Print Page Services
Proactive monitoring of toner levels with in-time Dell original supplies replenishment helps reduce downtime and keep your printers up and running whenever you need to print
(English)
10/17/2013

KB Article
CD/DVD media formats the DDP|E policy “UDF only” will support
The error message varies when using third-party CD/DVD burner software in combination with DDP|E “UDF only” policy. The error may include but is not limited to: “Disk is not usable”, “Media not compatible” or “The format is not supported”.
(English)
7/2/2014

KB Article
Imaging Recommendations for the Dell Venue 11 Pro 5130
The purpose of this document is to provide details for imaging Dell Venue 11 Pro 5130 systems with the properly supported Microsoft Operating System and required drivers and applications.
(English)
4/17/2014

KB Article
Chassis status indicators and hard drive carrier LEDs
When expecting a failure of an HDD, it is recommended to check the Diagnostic-LEDs first. Every Dell server offers at least one of the listed possibilities to check the system health.
(English)
6/22/2014

Top Solution
How to uninstall the Dell Digital Delivery download version of DDP| Personal Edition
IMPORTANT - Periodically check the Encryption Removal Agent in the Services Panel if decrypting SDE, User, or Common encrypted files. If the Encryption Removal Agent Service exists, then decryption is still in progress. See Check Encryption Removal Agent Stat...
(English)
6/27/2014

KB Article
Extracting the RAID Controller Logs via MegaCLI (ESX and ESXi)
Reviewing the logs from the RAID controller is an important step when troubleshooting HDD and RAID related issues. There are several ways to extract these logs, depending on the operating system installed on your PowerEdge server.
(English)
6/26/2014

KB Article
Drive Self Test (DST) via Dell Online Diagnostics
Run the online diagnostic of hard drives on a server. A restart is not necessary with this program, but you will need to turn off OpenManage Server Administrator (OMSA), if running.
(English)
6/25/2014

KB Article
HDD and RAID related errors in the Operating Systems
Here you will find resources on how to resolve error messages in the operating system.
(English)
6/22/2014

KB Article
HDD and RAID related Error Messages: What they mean and what to do next
Hard Drives and everything RAID > Chassis status indicators and hard drive carrier LEDs System Error messages and how they can be viewed Error messages in the Operating System Didn't find what you were looking for? Contact us on You might also be interested i...
(English)
6/19/2014

KB Article
System Error messages and how they can be viewed
This contribution is used to show you how to get the state of your system out of the Server Event Log (SEL) / Hardware-Log. There are different ways to check this log, which contains the chronologically ordered error messages.
(English)
6/22/2014

KB Article
Adjusting the Color on the Dell Wyse 5212 All-in-One Thin Client
Article Summary: This article provides information on adjusting the color on the Wyse Thin Client.
(English)
5/7/2014

KB Article
RAID installation and configuration in a Dell PowerEdge Server
Whether you want to modify the original configuration or create a new configuration, the steps below will provide you with information on how to install and configure Hard drives and RAID controllers in your server.
(English)
6/20/2014

Hot Topic
How to Use and Troubleshoot the Inspiron 3521
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
3/5/2013

KB Article
Improper Use of E-Series Docking Solutions May Cause Bent Pins and Electrical Arcing
You may experience electrical arcing when docking an E-Series system. This may result in minor smoke and there may be visible burn marks on the Latitude motherboard docking connector and/or the E-Series docking solution docking connector.
(English)
9/19/2011

KB Article
How to get the Latest Driver/Firmware Updates for your Dell?
Determine the Operating system you need instructions for to access the device manager. Please allow several moments for this article to identify your operating system.
(English)
10/8/2007

Hot Topic
Power DVD 11 with Blu-Ray movies
Make sure you have a proper version for the power DVD for Blu-Ray needs to be greater than 9.
(English)
10/31/2011

KB Article
Hard Drives and everything RAID (Information, Maintenance, Troubleshooting)
Information Information: Hard Drive, RAID and Controller types Error Messages Error Messages: What they mean and what to do next Performance Performance: Measure, diagnose and resolve Maintenance Maintenance: Automated and manual operations Hard Drive Failure...
(English)
6/19/2014

Top Solution
What to do if your Windows 8 password is lost or forgotten
Article Summary: This article discusses the types of login accounts in Microsoft Windows 8, and how to attempt to reset them if they are forgotten or lost.
(English)
10/11/2012

KB Article
Resolving Display Issues on the Dell Wyse 5212 All-in-One Thin Client
Press the button below the down arrow until Input Source is highlighted. Make sure the setting is on the correct input.
(English)
5/7/2014
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