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Users have reported an error "hardware detected is not supported" when trying to install the IDT 92HDXXX HD Audio driver on a Latitude Exx10 series system with a previous installation of Windows.
12/19/2014

Tech support will ask for the company name or other original ownership details (address for example) as well as identifier from the system (Service tag or express service code).
12/19/2014

Article Summary: To Direct you to a location that will instruct you on how to back up and restore your files using the integrated Windows Method.
12/19/2014

Products
Latitude 15 3000 Series
Reliable business laptop for everyday productivity.
Dell Smart Selection available
Count on a dependable, affordable business laptop equipped with essential features to help you breeze through everyday tasks.
Low-voltage 4th Gen Intel® Core™ i3 and i5 processor options.
Windows 8 64-Bit
Windows 8 Pro 64-Bit
Windows®  7 Home Premium 64-Bit
Windows®  7 Professional 64-Bit
Windows®  7 Ultimate 64-Bit
Windows®  7 Home Basic 64-Bit (Emerging Market)
Ubuntu 12.04 Long Term Support (LTS) SP1
Up to Windows 7 Professional or Windows 8 Pro.
15.6" display options including HD, Full HD (1920 x 1080) and touch screen HD.
Latitude E6440 Secure Business Laptop
The most secure, most powerful 14" Latitude business laptop
The most secure 14" laptop is also incredibly powerful. Count on the durable Latitude E6440 for performance, protection and easy management.
Up to Intel® Core™ i7 dual core processor and 128-bit graphics processing options
Windows®  7 Home Premium 32-Bit
Windows®  7 Home Premium 64-Bit
Windows®  7 Professional 32-Bit
Windows®  7 Professional 64-Bit
Windows®  7 Ultimate 32-Bit
Windows®  7 Ultimate 64-Bit
Linux Ubuntu 12.04
Windows 8 or Windows 7 Professional operating systems
Dell Data Protection solution for the highest levels of data protection
Latitude 13 Education Series Laptop
Exceptionally durable laptop built for education.
With a spacious 13.3" display and the exclusive fully sealed keyboard and touchpad, Dell's Latitude 13 Education Series laptop is ideal for education.
4th Generation Intel® Celeron™ and Core™ i3, i5 processor options
Windows 7 Professional or Windows 8 Pro
Non-touch, 13.3" with HD (1366 x 768) anti-glare LCD display
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