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1) Once the WIM is applied and it goes through the setup and the process eventually gets to load the desktop I have a box stating that I must restart the computer to complete the changes. I do not get this message with any of my other images.

I've got a M17xR3 which i bought a couple of years ago, and was wondering if there was anyway of arranging with Dell to get a graphics card upgrade. I'm currently running a Geforce GTX 560M which can't really cope with today's games (my fault for being cheap i guess!)