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Some users may have complications setting up dual ATI video cards in an Optiplex 980. The Optiplex 980 Mini Tower and Desktop models can be ordered with dual video cards (ATI Radeon HD 3450 256MB or ATI Radeon HD 4550 512MB).
11/26/2014

If a user is trying to connect to a Citrix Virtual Private Network (VPN) client on a Sprint network with the DW5620 Gobi Wireless Wide Area Network (WWAN) card installed in the Latitude (E4310, E6410, E6510). It may not connect with the included Dell Broadband Connection Manager in Windows 7.
11/26/2014

You may have a user who needs to test the latest Intel Graphics Driver to resolve an issue. During the install process, they may receive an error message asking them to contact the Original Equipment Manufacturer (OEM) for the correct video driver.
11/26/2014

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