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This article provides information on the "Enhanced Pre-boot System Assessment (ePSA) Diagnostics and definitions of the test results". In other words it takes you through your PCs built-in self diagnostics and what the error codes mean.

If you have installed a screen protector, it may be preventing the touchscreen from registering that you are touching the screen (this may occur if it is not designed for a capacitive touchscreen or has bubbles in it).

This article designates the "supported" or "unsupported" status of Dell laptops and desktops that have been tested for upgrade to Windows 8 and update to Windows 8.1.

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