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Top Solution
Venue 11 Pro Enterprise 7130 - No Power / Random Shutdown
If you update the touch firmware and do not do power off and then back on the tablet, or install the Firmware, BIOS and Graphics driver in the wrong order, you may notice a yellow exclamation mark in device manager under Human interface devices.
(English)
4/9/2014

Top Solution
How to Check the Status of the Repair on Your Computer at the Depot
This tool will not show you updates until after your computer has been delivered at the Depot Repair facilities. You can confirm the “in-transit†status using the tracking number assigned to your package while being shipped to Dell.
(English)
1/16/2013

KB Article
Dell PERC controller disk Patrol Read
The Patrol Read feature is designed as a preventative measure to ensure physical disk health and data integrity. Patrol Read scans for and resolves potential problems on configured physical disks. The OpenManage storage management application can be used to s...
(English)
6/24/2014

Top Solution
How to Use and Troubleshoot the Inspiron 3737
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, locate and look at the power button.
(English)
5/8/2014

Top Solution
Getting started with the Dell Venue 11 Pro 5130
Locate the AC adapter and the USB-to-micro-USB cable that goes with it. Plug the AC adapter into a power outlet and plug the micro-USB connector into the port on the left edge of the Venue 11 Pro tablet.
(English)
9/17/2013

KB Article
Updating Firmware throught he iDRAC
OpenManage Server Administrator - OMSA, which will show you all information about the hardware installed on your system. Now that we have identified the hardware which needs updating, we need to locate the DUP and download it.
(English)
6/25/2014

Hot Topic
How to Use and Troubleshoot the Alienware 17
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
6/14/2013

KB Article
RAID levels and their specificity
A RAID is a group of independent physical disks that provides high performance by increasing the number of drives used for saving and accessing data. A RAID disk subsystem improves I/O performance and data availability.
(English)
6/20/2014

KB Article
Imaging Recommendations for the Dell Venue 11 Pro 7130/7139
The purpose of this document is to provide details for imaging Dell Venue 11 Pro 7130/7139 systems with the properly supported Microsoft Operating System and required drivers and applications.
(English)
1/15/2014

Top Solution
Resolving Power Issues on the Dell Wyse 5212 All-in-One Thin Client
Disconnect all external peripherals including the keyboard, mouse, and external monitor. Peripherals also include external storage devices such as flash drives, USB devices, printers etc.
(English)
4/10/2014

KB Article
Troubleshooting HDD and RAID issues
Through a thourough step by step process, most issues can be diagnosed and resolved easily.
(English)
6/20/2014

Hot Topic
Dell Notebook, Phone or Tablet Cracked or Broken LCD Screen Options and Procedures
Article Summary: This article provides information on the policy and options when the LCD screen on a Dell Notebook, Venue phone or tablet is cracked or broken.
(English)
5/7/2014

Top Solution
Venue 11 Pro Model 7130 and 7139 - Legacy / UEFI PXE Support
Note: If the tablet is already at BIOS version A10 you will be notified or if you know the BIOS is version 10, you can skip this step.
(English)
2/10/2014

KB Article
How to measure disk write and read capabilities in Windows
Here we will show you how to set up Windows Performance Monitor to measure your disk write and read capabilities using Performance monitor in Windows. First you need to make sure disk counters are enabled on your system.
(English)
6/24/2014

Top Solution
How to Use and Troubleshoot the Inspiron 5348
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, locate and look at the power button.
(English)
4/3/2014

KB Article
Dell Nautilus Firmware Update Utility: Bootable media for automatic Hard Drive updates
Dell Support Site and enter your service tag to go directly to your system’s pages. Go to the Get drivers and downloads section, expand the SAS Drive category and look for the Dell Nautilus Firmware Update Utility.
(English)
6/25/2014

KB Article
How To: exclude Credant or DDP|E Shield For Windows files from antivirus applications
Article Summary: This article provides information on how to avoid conflicts or hang conditions on systems that have active antivirus scanners. The following Shield for Windows directories and files must be excluded from scanning within the antivirus product.
(English)
2/20/2014

Hot Topic
How to Use and Troubleshoot the Inspiron 3531
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
6/18/2014

KB Article
Dell PERC controller learn cycle mode
Learn cycle is a battery calibration operation performed by the controller periodically to determine the condition of the battery. This operation cannot be disabled. You can start battery learn cycles manually or automatically.
(English)
6/24/2014

KB Article
PowerEdge RAID Controller types
For more detailled information on the RAID controller in your Dell server, it is recommended to view the user manual available by entering the service tag of your server on www.dell.com/support.
(English)
6/20/2014
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