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KB_ARTICLE
Issue Starting/Using built-in Windows 10 component
Many parts of Windows 10 are implemented as system apps. This includes the Start Menu, Settings, Cortana, Microsoft Edge, Action Center and other Windows components. If any of these functions are not responding, follow the steps below to resolve.
(English)
8/11/2015

KB_ARTICLE
Venue 11 Pro 7140 Chicony AC adapter is seen as 3 watt charger instead of 23 watt
Engineering analysis determined a failure of an internal component of the AC adapter had failed. The vendor addressed the issue and has made changes to the manufacturing process.
(English)
8/14/2015

KB_ARTICLE
Precision Mobile M6800 Boot order may change when using non-certified hard drives
A Dell Precision mobile M6800 stated that the system would attempt to boot to the wrong volume after the user installed a non-certified storage device.
(English)
8/7/2015

KB_ARTICLE
Modern applications in Windows 10 will not run unless system is attached to a network with Internet access
This article provides the information on "Modern applications in Windows 10 will not run unless system is attached to a network with Internet access".
(English)
7/21/2015

KB_ARTICLE
Precision tower 7810 Will not boot with some 3rd party PCI cards installed
A Precision Tower 7810 user reported that the system will not boot with select 3rd party PCI cards installed when the Active State Power Management (ASPM) option is enabled in the Advanced Configurations section of the system BIOS.
(English)
8/6/2015

KB_ARTICLE
Unknown device when reinstalling Windows 7.x on a Latitude Exx50/xx50 series system or Venue 11 Pro 7140 series tablet
This article provides the information on "Unknown device when reinstalling Windows 7.x on a Latitude Exx50/xx50 series system or Venue 11 Pro 7140 series tablet".
(English)
7/29/2015

KB_ARTICLE
How to disable Wi-Fi Sense in Windows 10
Wi-Fi Sense is a Windows 10 feature that is ENABLED BY DEFAULT that will share your Wi-Fi network password (via an encrypted server process) with any contacts you may have listed in Outlook and Skype Optionally, you can also include your Facebook friends in t...
(English)
7/30/2015

KB_ARTICLE
No Networking Hardware Available after Windows 10 Upgrade
Some Dell customers are reporting that after installing the Windows 10 upgrade their systems are unable to connect to any network and are receiving error "Windows could not detect any networking hardware" In the network / sharing center.
(English)
7/30/2015

KB_ARTICLE
System running Windows 8.1 reports invalid security certificate errors for secure web pages after out of box setup
This article provides the information on "System running Windows 8.1 reports invalid security certificate errors for secure web pages after out of box setup".
(English)
7/23/2015

TOP_SOLUTION
Dell E514dw / E515dw Multifunction Laser Printer Guide
Table of Contents: Finding the Service Tag and Express Service Code Warranty Status and System Information Documents and Files Printer Installation and Setup Accessing Printer Reports and the Embedded Web Server ( EWS ) Routine Printer Maintenance Troubleshoo...
(English)
5/29/2015

TOP_SOLUTION
Top Solutions for your Alienware System
Offer applies to full system purchases configured with the applicable video cards. Spare cards purchased for use with the Alienware Graphics Amplifier are not applicable unless otherwise indicated at the time of purchase.
(English)
4/23/2013

TOP_SOLUTION
Dell OptiPlex 7020 System Guide
The Security and Encryption section covers the security and encryption hardware/software currently available on your system, plus applicable upgrade options.
(English)
1/9/2015

KB_ARTICLE
Redirect to: Wired and wireless problems
(English)
6/19/2015

TOP_SOLUTION
Disabling or enabling the touchpad on a Dell notebook
Note: Some Dell Inspiron and XPS notebooks sold in 2009, 2010, 2011 and 2012 have a hot key (keys that provide an action for you) that disables or enables the touchpad. This is a physical key on the keyboard.
(English)
7/22/2011

PORTAL_PAGE,VIRTUAL_AGENT
Computer Will Not Boot to Microsoft Windows 8 or Windows 8.1
In many cases a computer will not attempt to hand off control to the operating system. If you power the computer on and you see a Dell logo screen with a bar at the bottom, and that bar fills up completely and disappears, then your computer has successfully c...
(English)
10/10/2012

PORTAL_PAGE
Wireless Networking for the Home for Windows 10
For more information on where the wireless switch is located for your specific computer and how to use it, browse to the Online User's Guide. Click the make and model of the computer and the preferred language.
(English)
6/8/2015

PORTAL_PAGE,TOP_SOLUTION
How to Resolve Printer Spooler Errors
Run the automated printer fix available from Microsoft. For more information, refer to the Microsoft Knowledge article, Fix printer problems (this automated fix may uninstall your printer driver).
(English)
4/16/2013

PORTAL_PAGE,VIRTUAL_AGENT
How To Restore or Reinstall Microsoft Windows on a Dell Computer
If you have not created your restore media and are unable to access your operating system to create discs, customers in the United States or Canada may request a set of recovery media for their specific computer model.
(English)
10/12/2008

TOP_SOLUTION
How to identify and resolve video card issues on Precision Desktop Workstations
PRECISION T3600/T5600/T7600 systems equipped with NVidia Quadro 600 video cards with factory installed 8.17.12.7619 driver may blue screen if DCSU V1.3 updates the driver to 276.
(English)
1/22/2014

PORTAL_PAGE,VIRTUAL_AGENT
Resolving Password Issues in Windows 7
Use a floppy disk or USB memory key to create a password reset disk using the following Microsoft instructions on How to Create a Password Reset Disk.Â
(English)
11/29/2012
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