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External optical disk drives (ODD) that draw more than one ampere (1AMP) power through the USB cable connection may not be recognized by the system. This occurs because the USB bus for the system is unable to provide sufficient power for the drive to operate normally
9/15/2014  |  (Knowledge Base Articles)

This issue affects systems listed in the table below with Dell Data Protection | Encryption software and a DDP|E Hardware Encryption Accelerator that has been provisioned using the Full Volume Encryption (FVE) policy.
9/15/2014  |  (Knowledge Base Articles)

This article provides information on the Dell Chromebox for Meetings exhibiting feedback or echoes when connected to a television or a monitor with speakers.
9/15/2014  |  (Knowledge Base Articles)

DO NOT REPLACE ANY PARTS The tablet will power on normally once the AC adapter is connected to the system. The AC adapter has sufficient wattage to power on the system when the battery has 0% charge. Once connected to the AC adapter, the battery will charge normally and pass all diagnostics.
9/15/2014  |  (Knowledge Base Articles)

When Windows encounters certain situations, it halts and the resulting diagnostic information is displayed in white text on a blue screen. The appearance of these errors is where the term "Blue Screen" or "Blue Screen of Death" (BSOD) has come from.
9/15/2014  |  (Knowledge Base Articles)

Note: The printer may ask for a login name and password. By default, the User Name is "admin" and the Password field is left blank. If this does not work, the default account information has been changed
9/15/2014  |  (Knowledge Base Articles)

Article Summary: This article addresses how to install Group Policy Manangement on a server running Windows Server 2012 R2 Core using Windows PowerShell
9/15/2014  |  (Knowledge Base Articles)

Article Summary: This article addresses how to install IIS Hostable Web Core on a server running Windows Server 2012 R2 Core using Windows PowerShell Solution: Perform the following steps to install the IIS Hostable Web Core role on a server running Windows Server Core. 1. Type Start PowerShell in
9/15/2014  |  (Knowledge Base Articles)

The Verizon Dell Wireless 5808 wireless broadband card has a specific activation process that is specific to Verizon in the United States. The DW5808 card uses Long Term Evolution (LTE) technology and requires a Subscriber Identity Module (SIM) card for operation.
9/15/2014  |  (Knowledge Base Articles)

This article contains information regarding "Venue 11 Pro Windows battery status does not update show two batteries when travel keyboard is attached to tablet".
9/15/2014  |  (Knowledge Base Articles)

This article provides the information on "Google Chromebook perpetual license management required when Chromebook systems are replaced on an Exchange".
9/15/2014  |  (Knowledge Base Articles)

It has been reported by Dell system users that older versions of INTEL PROSET network utility can cause the Windows systems to report "No internet access" or "Limited" connectivity issues with the Internet.
9/15/2014  |  (Knowledge Base Articles)

Article Summary: This article addresses how to install iSNS Server Service on a server running Windows Server 2012 R2 Core using Windows PowerShell Solution: Perform the following steps to install iSNS Server Service on a server running Windows Server Core. 1. Type Start PowerShell in the Command
9/15/2014  |  (Knowledge Base Articles)

If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.
9/15/2014  |  (Knowledge Base Articles)

The Dell Data Protection | Encryption Accelerator Device drivers are included in the DDP|E Recovery package. Go to Support.Dell.com to download the DDP|E Recovery package and its instructions guide.
9/15/2014  |  (Knowledge Base Articles)

This article provides information on "Why the Venue 8 Pro screen dims automatically when a Targus SafePort Rugged Mac Pro case or other custom case is installed blocking the ambient light sensor (ALS)".
9/15/2014  |  (Knowledge Base Articles)

During a new install or upgrade of DDP | E 8.x the Master Installer may cause the certificate that is generated for the Security Server to have missing information.
9/15/2014  |  (Knowledge Base Articles)

This article contains information regarding "Microsoft Deployment Toolkit (MDT)/System Center Configuration Manager (SCCM) installs the wrong O2Micro SD card reader driver when imaging Latitude Exx20/Exx30 series systems".
9/15/2014  |  (Knowledge Base Articles)

The policy viewer must be enabled in the policy settings to generate the dump files.
9/15/2014  |  (Knowledge Base Articles)

You may encounter a situation where the OptiPlex 3020 system using Intel Integrated HD 4400 Graphics where there is no video display via the integrated DisplayPort connection.
9/15/2014  |  (Knowledge Base Articles)

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ABOVE PRICES INCLUDE ANY APPLICABLE DISCOUNTS. All systems refurbished. Supplies limited to stock on hand. Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Purchase limit of 5 systems/customer/week. For Dell Outlet U.S. purchases only. Dell reserves right to cancel orders arising from pricing or other errors.

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