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KB_ARTICLE
Fingerprint Reader Installation Guide for Latitude E Series Systems
A user may report they need to install the drivers & software for the Fingerprint Reader to function on a Latitude E Series system. The software used for the fingerprint reader is Dell Data Protection Access (DDPA).
(English)
6/4/2013

KB_ARTICLE
Windows 8 常用键盘快捷键汇总
Windows 8 系统带来大量新特性,本文介绍新的键盘按键组合,熟练应用这些快捷键能进一步提升操作效率。 1、Windows + Z:快速打开应用程序选项,Windows 8 应用的登录选项如图所示:
(English)
8/20/2013

KB_ARTICLE
A guide to system passwords in Command | Configure
This article provides information about using the graphical User Interface (GUI) feature in the Command | Configure software to manage and configure the passwords on a Dell PC.
(English)
11/6/2014

KB_ARTICLE
How to resolve a No Boot after a Microsoft Update hasn't installed properly in Windows 8 and 8.1
This article provides information on how to resolve an issue with your Dell PC crashing and not booting, after a Windows 8 or 8.1 Microsoft update hasn't installed correctly.
(English)
4/1/2013

KB_ARTICLE
外置 eSATA 接口认识和使用
5Gb/s 或 SATA 3Gb/s。eSATA 3Gb/s 速度同样向下兼容于1.5Gb/s。 _____________________________________________________________________________________________________________________________________________________________________
(English)
8/20/2013

KB_ARTICLE
Dell Optiplex and Vostro Beep Codes and Error Messages.
The computer might emit a series of beeps during start-up if the display cannot show errors or problems. This series of beeps, called a beep code, can be used to help identify various problems.
(English)
1/28/2013

KB_ARTICLE
How to Install Ubuntu Linux on your Dell PC
Note: If you install an operating system other than the one that shipped with your system, then you do so at your own risk. Dell can't certify that the hardware will be compatible and we may not be able to support the system in that configuration.
(English)
7/8/2013

TOP_SOLUTION
Dell UP3214Q monitor displays black border
This article provides information regarding the Dell UP3214Q monitor displaying a black border when resolutions lower than 3840 x 2160 are selected in DisplayPort 1.2 mode.
(English)
11/18/2014

TOP_SOLUTION
How to Resolve Printer Spooler Errors
Note: Resetting the printer spooler may uninstall your printer driver. For more information on how to install the driver for your printer, refer to the Dell Knowledge Base article: How to Download and Install Printer Drivers and Firmware .
(English)
4/16/2013

KB_ARTICLE
Windows 7 and Windows 8.x configuration of Intel 802.11xx wireless for wireless connection pre-logon
To establish a pre-login connection to a Domain, Protected Extensible Authentication Protocol (PEAP) must be configured for the network. This can be accomplished either through the Windows Network properties or using the Intel PROset utility.
(English)
3/5/2015

TOP_SOLUTION
U2713H and U2414H LCD Display troubleshooting 'No DisplayPort Cable" error messages
If you receive a "No DisplayPort Cable" error message when setting up the display, the 1st thing to check is the DisplayPort cable connection on the display.
(English)
9/9/2014

KB_ARTICLE
How to Maintain and Redistribute Toner on the B1165nfw Dell Laser Printer
Table of Contents: How to Store the Toner Cartridge How to Redistribute Toner This article provides information on "How to Maintain and Redistribute Toner on the B1165nfw Dell Laser Printer" 1. How to Store the Toner Cartridge Store the toner cartridge in the...
(English)
4/4/2014

KB_ARTICLE
How to Use and Troubleshoot the Alienware 14
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
6/14/2013

KB_ARTICLE
What to do if your Dell UltraSharp U2413 monitor displays a pink or blue hue when playing videos
Article Summary: This article provides information on "What to do if your Dell UltraSharp U2413 monitor displays a pink or blue hue when playing videos".
(English)
8/14/2013

KB_ARTICLE
How to get the Latest Driver/Firmware Updates for your Dell?
If the Service Tag is not available, under the No subheading select from the following options: Click the Automatically detect my Service Tag for me button and click Continue . This option will only work if you are using the Internet Explorer browser.
(English)
10/8/2007

TOP_SOLUTION
Troubleshooting Kensington Security Locks on Dell Systems
To finalize the process take the reset key and reinsert into the rear of the lock. Turn the reset ring back to its original position. The reset ring will pop back and alignment ticks will no longer be aligned.
(English)
5/23/2013

TOP_SOLUTION
Dell P2815Q Display - Error message remains constant
In a dual display configuration, one of the displays connected through HDMI will intermittently exhibit an error message after waking or after booting the PC. The error message states: "The current input timing is not supported by the monitor display."
(English)
12/12/2014

KB_ARTICLE
Unable to scan the white ink on black service tag label
The bar code design is the same (Black bars on a white background), the only is white ink used on a black label instead of black ink on a white label. The new barcodes were tested using the following scan devices:
(English)
3/5/2015

TOP_SOLUTION
Security Features on the Dell Venue 10 Tablet
Note: When you set-up any secure unlock (anything other than None or Swipe) you will have to use that unlock to change the security options at a later date.
(English)
2/19/2015

KB_ARTICLE
Why can't I connect my existing monitor to my new Dell system?
connections that are more familiar to most end users. In other cases, multiple display configurations are used and lack appropriate connections for the 2nd or more displays. For information on Multiple Display Configurations see Client Best Effort One-Stop: T...
(English)
3/9/2013
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