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Visit the Support site to find more: Drivers | Manuals | All Product Support and Warranty
KB_ARTICLE
How to configure Dual ATI Video Cards in an Optiplex 980
Some users may have complications setting up dual ATI video cards in an Optiplex 980. The Optiplex 980 Mini Tower and Desktop models can be ordered with dual video cards (ATI Radeon HD 3450 256MB or ATI Radeon HD 4550 512MB).
(English)
10/11/2010

KB_ARTICLE
Dell Broadband Connection Manager does not connect via Citrix VPN on Sprint Network with the DW5620 Gobi card
If a user is trying to connect to a Citrix Virtual Private Network (VPN) client on a Sprint network with the DW5620 Gobi Wireless Wide Area Network (WWAN) card installed in the Latitude (E4310, E6410, E6510). It may not connect with the included Dell Broadban...
(English)
9/15/2010

KB_ARTICLE
Manual Install Process for Intel Graphics Drivers on Windows XP Professional
You may have a user who needs to test the latest Intel Graphics Driver to resolve an issue. During the install process, they may receive an error message asking them to contact the Original Equipment Manufacturer (OEM) for the correct video driver.
(English)
10/8/2010

KB_ARTICLE
How to Restore Touchscreen Functionality on a Dell Venue 11 Pro 7140
This article provides instructions on how to restore touchscreen functionality after an operating system reinstallation on the Dell Venue 11 Pro 7140.
(English)
11/26/2014

KB_ARTICLE
Gatherling support logs in ESX/ESXi
When you want to get a full overview of your system or you need support for it, you will probably need to gather some system logs. To help speed up your support experience, we suggest you gather the logs in advance of opening a support request with Dell.
(English)
11/20/2014

KB_ARTICLE
Red Hat Enterprise Linux Information pages
In this section we will provide you with various resources to help you learn about your RedHat, Enterprise Linux (RHEL) Operating System, as well as articles on how to improve your system performance and troubleshoot any errors you might recieve.
(English)
10/29/2014

KB_ARTICLE
Performance in SUSE
Performance is always important for your system so you get the best out of your hardware and keep your users happy. So here we will cover topics on how to meassure, diagnose, troubleshoot or simply improve the performance within the operating system on a Powe...
(English)
11/20/2014

KB_ARTICLE
Gatherling support logs in RHEL
When you want to get a full overview of your system or you need support for it, you will probably need to gather some system logs. To help speed up your support experience, we suggest you gather the logs in advance of opening a support request with Dell.
(English)
11/20/2014

KB_ARTICLE
RHEL Installation
Below you will find different resources regarding installation of Red Hat Enterprise Linux (RHEL) on your PowerEdge Server. Including how to install on the different PowerEdge models and how to install other important components to get you running.
(English)
11/20/2014

KB_ARTICLE
How To Restore or Reinstall Microsoft Windows on a Dell Computer
If you have not created your restore media and are unable to access your operating system to create discs, customers in the United States or Canada may request a set of recovery media for their specific computer model.
(English)
10/12/2008

KB_ARTICLE
ESX/ESXi System Management
Managing your system is always important, but you might want to minimise how much time you spend on this. So to help you you will find some resources on various aspects of system management for PowerEdge systems running VMWare ESX or ESXi.
(English)
11/20/2014

KB_ARTICLE
OptiPlex FX100: Remote Access Host Card
MAC Address The host card has a label attached to the front which contains the MAC address needed when configuring the card. See the below image for reference.
(English)
1/8/2014

KB_ARTICLE
Windows 8.1: Activation DDP|E “Unable to configure for encryption” Error
Article Summary: The article below will describe a workaround for the error 'Unable to configure for encryption' when using Windows 8.1 and DDP|E encryption software.
(English)
11/26/2014

TOP_SOLUTION
Alienware Area-51 R2 – Blue question mark in the Device Manager for “NVIDIA Virtual Audio Device”
The latest nVidia Graphic VBIOS includes support for Microsoft Miracast, which is a requirement from Microsoft. However Miracast is not enabled in the OS, so when the 344.
(English)
11/26/2014

KB_ARTICLE
Before opening an Incident: Gathering logs from your Operating System
When something has gone wrong in your Operating System and you need help, the support logs are key to successfully diagnose and solve the issue.
(English)
11/20/2014

KB_ARTICLE
Latitude Z600: Available Features
Some features common to previous generation Latitude systems were not included on the Z600 so that the desired aesthetics a weight goals could be attained. The Z600 does NOT include the following:
(English)
12/19/2013

TOP_SOLUTION
Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software
Where do I get Skype and how do I use it? You can get the Skype software from the Skype Website;The website also offers instructional videos on how to use the Skype program.
(English)
10/2/2009

KB_ARTICLE
SUSE Errors, Faults and troubleshooting
Here you will find a collection of errors and faults you may encounter within SUSE Linux along with information on the issues, and of course, how you can troubleshoot and rectify these problems.
(English)
11/20/2014

KB_ARTICLE
RHEL System Management
Managing your system is always important, but you might want to minimise how much time you spend on this. So to help you you will find some resources on various aspects of system management for PowerEdge systems running Red Hat Enterprise Linux as the operati...
(English)
11/20/2014

KB_ARTICLE
OptiPlex FX100: Installing the Host Card
The host card may already be installed in the Precision R5400 if purchased with factory installation. If purchased as a customer install kit, follow the steps below.
(English)
1/9/2014
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