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KB_ARTICLE
AEAudio Service and Problems Installing IDT Audio Driver on Latitude Exx10 Systems
Users have reported an error "hardware detected is not supported" when trying to install the IDT 92HDXXX HD Audio driver on a Latitude Exx10 series system with a previous installation of Windows.
(English)
9/3/2010

KB_ARTICLE
Ownership Transfer Guide
Tech support will ask for the company name or other original ownership details (address for example) as well as identifier from the system (Service tag or express service code).
(English)
4/26/2013

KB_ARTICLE
How to backup and restore important data and files.
Article Summary: To Direct you to a location that will instruct you on how to back up and restore your files using the integrated Windows Method.
(English)
8/6/2007

KB_ARTICLE
Wired Internet Connection for the Home for Windows XP
These articles contain information on sharing files, documents, and printers on your network, as well as troubleshooting steps for when file and printer sharing is not working.
(English)
11/30/2010

KB_ARTICLE
Windows XP 再インストールガイド (新規ハードディスクにインストールする場合)
安全上のご注意と表記ルール 本マニュアルでは新規ハードディスクに交換後、Windows XP Home Edition / Professionalを再インストールする方法について説明します。 l Windows XPの再インストールをおこなうには、「オペレーティングシステム再インストール用メディア Microsoft Windows XP Home Edition / Professional 」(以下Windows XP )のメディアが必要です。 l 以下の手順でWindows XPがセットアップされた状態は...
(English)
6/14/2013

KB_ARTICLE
Transaction Error When Updating RedHat Enterprise (RHEL), Fedora or CentOS Linux
Some users may report a Transaction Error when trying to install updates on RedHat Enterprise Linux, Fedora, or CentOS. This error appears as a pop up box a couple of seconds after the update procedure times out.
(English)
3/22/2012

KB_ARTICLE
Certain MAC Addresses on Optiplex 780/790 Systems may Cause Network or Internet Connection Issues
It has been seen with some OptiPlex 780 and 790 systems (possibly any other systems with an Intel 82567 NIC) can experience connectivity issues in some environments. The Media Access Control (MAC) may start with a number other than 00 (8C, A4, B8, for example...
(English)
8/27/2010

KB_ARTICLE
Unable to connect to X-Windows after upgrading Linux VMware Tools.
In the messages log, you see errors similar to: SESSION_MANAGER=local/rhel5.vmware.local:/tmp/.ICE-unix/4383 Window manager warning: Log level 32: could not find XKB extension.
(English)
11/7/2013

KB_ARTICLE
Latitude Exx20 BIOS Update Instructions
You may encounter a problem installing the latest BIOS version for your Latitude Exx20 system. Only systems with a BIOS version before A08 will be affected.
(English)
8/14/2012

TOP_SOLUTION
How to create a VLAN on Dell Networking Force10 Switches
In order for a physical interface to be associated with a VLAN that physical interface would need to be in switchport or portmode hybrid mode.
(English)
10/1/2014

KB_ARTICLE
Windows Server: Can File Server Resource Manager be Enabled in Windows Server 2008 Core?
File Server Resource Manager (FSRM), which allows management of quotas, file screens, and storage reports on local and remote servers, was introduced in Windows Server 2003 R2 and is part of the File Services role in subsequent versions.
(English)
3/5/2009

TOP_SOLUTION
How to manage Network Time Protocol on Dell Networking Force10 Switches
To enable NTP, specify an NTP server to which the Dell Networking system synchronizes. To specify multiple servers, enter the command multiple times. You may specify an unlimited number of servers at the expense of CPU resources.
(English)
10/29/2014

KB_ARTICLE
How to repair the Windows Blue Screen error "STOP 0x00000124"
If you have a Windows blue screen error 0x00000124, you may be able to gain some basic information on the code alone. This error commonly occurs due to mismatched hardware. The bug check will generally say in plain English "fatal hardware error".
(English)
4/3/2013

KB_ARTICLE
Windows 7 64-bit install on Optiplex 790/990 with UEFI Mode
Users may want to install Windows 7 64-bit on an Optiplex 790 or 990 with the Basic Input/Output System (BIOS) Unified Extensible Firmware Interface (UEFI) setting enabled. Here are some important items to note and a guide to install Windows 7 64-bit.
(English)
6/20/2011

PSQN
Upgrading to a Dell Data Protection | Encryption server two or more versions newer
Download the Dell Data Protection | Enterprise Edition Enterprise Server Installation and Migration Guide, by clicking here, for sizing guidelines, release notes and pre-installation configuration details for upgrade/migration of an older Dell Enterprise Serv...
(English)
10/17/2014

KB_ARTICLE
No Sound with HDMI on my Alienware System
If the Default Sound Playback Device in Windows has not been configured to or has been changed from HDMI, this can result in no sound. This issue can occur when the audio controller driver is properly installed and known good speakers or headphones do not wor...
(English)
10/7/2014

KB_ARTICLE
How to Clear the Windows Server Paging File on Reboot
The paging file (pagefile.sys) is the file that Windows uses for virtual memory - a dedicated area of disk storage that's treated as additional RAM by server applications.
(English)
3/4/2010

KB_ARTICLE
DDP|E: Windows System Restore is not Supported on Dell Data Protection| Encryption Endpoints
When a "System Restore" or "Last Known Good Configuration" is performed on an endpoint with Dell Data Protection| Encryption (DDP|E) software installed, the system may receive the following error messages. · The system image restore failed.
(English)
7/25/2014

KB_ARTICLE
Windows Server: How to Remotely Manage a Windows Server Core Installation of Windows Server 2008 or 2008 R2
Even though Windows Server Core does not include a graphical user interface (GUI), it can be managed remotely using the built-in graphical management tools in Windows, such as MMC snap-ins.
(English)
2/21/2013

KB_ARTICLE
Intermittent 802.1xx WiFi Disconnects on Aruba AP Networks
A User with a large install base of 5130 systems, and a mix of some other systems, reported experiencing random disconnects. The User operates a Radius server and is utilizing Aruba APs. The disconnects being experienced were random on systems with Windows 8.
(English)
12/18/2014
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