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If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly. The Alienware Support Team
11/22/2014

Caution: The following videos are intended for experienced repair technicians. After reviewing these videos, if you do not feel confident in executing the necessary steps, please contact Dell Technical Support.
11/21/2014

With the Wake-on-Lan (WOL) setting enabled in the system BIOS, the OptiPlex 9030 AIO may not wake over the network when the system is powered off. When the system is powered down, the LEDs for the LAN network connection may also be off.
11/21/2014

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Dell Inspiron 15 (3521) Laptop with Optional Touchscreen
Experience performance, style and value with the Inspiron 15
Manage daily tasks with the affordable Inspiron 15 - a 39.6cm (15.6") laptop with available 3rd Gen Intel® Core™ processors, a thin design and 10-key number pad.
3rd Gen Intel® Core™ i processor
Windows® 8
Optional touchscreen
Inspiron 15 (5521) Laptop
Make a stylish impression.
The redesigned 15 inch laptop is 17 percent thinner than previous generations, features over 6 hours of battery life and a 10-key number pad. Add an optional touch screen to boost interactivity.
Inspiron 15r Video
Optional 4th Gen Intel® Core™ processors
Windows 8
Optional touchscreen
Alienware M17x Gaming Laptop
Victory has never felt so real.
Alienware M17x delivers excellent system performance and gaming graphics, plus laptop mobility for when you want to pack up and get moving.
Incredible graphics with PCIe 3.0 AMD and NVIDIA® options supporting GDDR5
Windows®  7 Home Premium 64-Bit
Powerful processor options including 2nd Generation Intel® Core™ i7 quad-core CPUs
Stunning visuals with a 17" WLED LCD display with optional 1080p Full HD display or 120Hz stereoscopic Full HD with 3D capabilities
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