Dell Network Assistant pings dedicated servers to check for an internet connection. These servers have been taken off-line and are no longer available. This causes the application to report the device as ‘not connected’.
^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, who determines qualifications for and terms of credit. Promotion eligibility varies and is determined by WebBank. Taxes, shipping, and other charges are extra and vary.