Electro static discharge or ESD is the sudden flow of electricity between two objects caused by contact. Some computer components are sensitive to ESD, this is why whenever working inside your Alienware Computer you need to follow the steps listed next or on the video below:
These guides will take you step by step through the safe removal of what Dell consider to be the Customer Replaceable Unit (CRU) parts of a Latitude E6410 ATG system. CRUs are the parts of the system that shouldn't need an engineer to remove or replace.
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