If the Default Sound Playback Device in Windows has not been configured to or has been changed from HDMI, this can result in no sound. This issue can occur when the audio controller driver is properly installed and known good speakers or headphones do not work.
BEFORE YOU TROUBLESHOOT: Make sure your printer has the latest Dell firmware installed. Go to Start, Programs, Dell Printers, and choose your printer model. Click on Product Update and click Check Now.
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