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If you are experiencing issues with your backlit keyboard, please be aware this may not be a hardware issue. There are several programs/utilities that can impact the keyboard settings. The keyboard settings in the BIOS are usually very limited.

Situations such as operating system failure or hardware failure may cause System Disk Encryption (SDE) encrypted data to become inaccessible and your system unbootable as a result. Recovering an endpoint allows you to regain access to encrypted data on computers encrypted by the Shield for Windows.

The Drivers section covers the drivers, including the order and manner of their installation, that are required for the various OS's that are supported on your system.

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