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Be sure to regularly run maintenance tasks on your computer to keep it at peak performance. Select your operating system below to learn more about performance and maintenance of your computer. Windows 8 and 8.1 Windows 7 Windows Vista Windows XP
5/22/2015  |  (Knowledge Base Articles)

Due to differences in encoding and storage of the GUID / UUID between the BIOS and Windows, some of the data in the GUID stream is transposed when queried by SCCM. See examples below:
5/22/2015  |  (Knowledge Base Articles)

A Dell Precision Mobile Workstation user reported that they could not configure their system to display and extended display configuration at 4k resolution (3840 x 2160) across both external displays. Individually and in Clone mode both displays functioned normally at 4k resolution.
5/22/2015  |  (Knowledge Base Articles)

System File Checker (SFC) is a utility in Windows 7 and Windows 8.x that allows the user to repair missing or corrupted system files. Normally, this is done from an elevated command prompt from Windows, or if the system will not boot to Windows, then from the "Repair Your Computer" Boot option.
5/22/2015  |  (Knowledge Base Articles)

Changing the operating system from Microsoft Vista to Windows XP can cause the Bluetooth adapter 350 and 355 to no longer work. The link below takes you to an article that provides information on how to download and install patches that allow them to work again.
5/22/2015  |  (Knowledge Base Articles)

More technical content in our PowerEdge Knowledge Resources Contact our experts! Other Enterprise Support Tools @DellCaresPro Dell SupportAssist (Automated support and incident logging) Google+ Dell Professional Dell TechDirect (Efficient incident management online) Dell TechCenter forums
5/22/2015  |  (Knowledge Base Articles)

This article provides information about how to use the Print Screen key, which is an easy, useful way to capture a snapshot of images, pages or windows on your computer screen.
5/22/2015  |  (Knowledge Base Articles)

This article provides troubleshooting steps for (puncturing) bad blocks on HDDs in PowerEdge servers with PERC-controllers. Especially when no backup is possible, the following information may help to bring an impacted Virtual Drive back to an optimal state.
5/22/2015  |  (Knowledge Base Articles)

We also include some commonly held setting for the most common ISP providers. (Be aware that these company settings can change, once this article has been published.)
5/22/2015  |  (Knowledge Base Articles)

The battery life on the Venue 10 (5050) tablet can vary a great deal, depending on what you do with the tablet. There are a number of hints and tips that can help you extend your battery life.
5/22/2015  |  (Knowledge Base Articles)

Here you will find a collection of hard drive related videos for your PowerEdge servers. These videos will demonstrate how to remove and install hard disc drives in the different systems as well as show any safety precautions and other useful information.
5/22/2015  |  (Knowledge Base Articles)

Note: When the display is tilted at an angle beyond 200-225 degrees, the keyboard and touch pad will be disabled. The same point may be used to re-enable the input devices when transitioning back to notebook mode from tablet mode.
5/22/2015  |  (Knowledge Base Articles)

Table of Contents: Finding the Service Tag and Express Service Code Warranty Status and System Information Documents and Files Printer Installation and Setup Accessing Printer Reports and the Embedded Web Server ( EWS ) Routine Printer Maintenance Troubleshooting Printer Issues TechDirect Dell
5/22/2015  |  (Knowledge Base Articles)

On most models of Dell Laser Printers it is possible to boot them into a diagnostic mode, called CE Mode, in order to troubleshoot the internal components in the system. CE mode is broken into several sections:
5/22/2015  |  (Knowledge Base Articles)

Note: When the display is tilted at an angle beyond 200-225 degrees, the keyboard and touch pad will be disabled. The same point may be used to re-enable the input devices when transitioning back to notebook mode from tablet mode.
5/22/2015  |  (Knowledge Base Articles)

The micro-USB connector on the Venue 10 Pro (5055) can support data transfer or AC power but not both at the same time. When it is connected to a USB port on a computer, it automatically switches to data transfer mode and will not charge the battery.
5/22/2015  |  (Knowledge Base Articles)

To get the best performance when using a stylus with a Dell Venue tablet, it is important to use the correct type of stylus as well as performing basic maintenance on the stylus itself.
5/22/2015  |  (Knowledge Base Articles)

Table of Contents: Finding the Service Tag and Express Service Code Warranty Status and System Information Documents and Files Printer Installation and Setup Accessing Printer Reports and the Embedded Web Server ( EWS ) Routine Printer Maintenance Troubleshooting Printer Issues TechDirect Dell
5/22/2015  |  (Knowledge Base Articles)

Do not overload the print media sources. Ensure that the print media stack height does not exceed the maximum height indicated by the load-line labels in the tray. Do not load wrinkled, creased, damp, or curled print media. Flex, fan, and straighten print media before you load it.
5/22/2015  |  (Knowledge Base Articles)

The DisplayPort cable shipped boxed with UZ2215H, UZ2315H and UZ2715H flat panel displays is a DisplayPort to Mini-DisplayPort (DP to Mini-DP) configuration. These monitors have DisplayPort, VGA and HDMI inputs only. Your computer may not have Mini-DP port connections.
5/22/2015  |  (Knowledge Base Articles)

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