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Dell BMC FAQ
What is Dell BMC? Dell Baseboard Management Controller is a simplified remote management solution utilized on the DSS 1500 / 1510 / 2500 products. It is standards based: IPMI 2.0, and DCMI 1.5 compliant. What is the difference between Dell BMC & iDRAC?
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Troubleshooting A Serial I/O Device - PowerEdge R920
Troubleshooting A Serial I/O Device Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with a working cable, and turn on the system and the serial device. If the problem is resolved, replace the interf...

Troubleshooting The System Battery - PowerEdge R920
Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone serv...

Disabling A Forgotten Password - PowerEdge R920
Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may ...

Removing An AC Power Supply - PowerEdge R920
Removing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and...

Assembling And Connecting The Safety Ground Wire - PowerEdge R920
Assembling And Connecting The Safety Ground Wire WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds you...

Installing The Control Panel Board - PowerEdge R920
Installing The Control Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone serv...

System Board - PowerEdge R920

When To Use The Embedded System Diagnostics - PowerEdge R920
When To Use The Embedded System Diagnostics If a major component or device in the system does not operate properly, running the embedded system diagnostics may indicate component failure.

System Messages - PowerEdge R920

System Error Messages - PowerEdge R920
System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see ...

Contacting Dell - PowerEdge R920
Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availabilit...

Removing A Hot-Swap Hard Drive - PowerEdge R920
Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. From the management software, prepare the hard drive for removal. ...

NDC Riser (I/O Riser 1) - PowerEdge R920
NDC Riser (I/O Riser 1) The NDC riser is a half-length, full-height card installed in a dedicated PCIe slot on the system board. It has an x16 PCIe connector (reverse orientation). The NDC riser supports: A standard rNDC connector, which plugs One Dell standa...

Network Daughter Card - PowerEdge R920
Network Daughter Card The Network Daughter Card (NDC) contains the complete NIC subsystem, it replaces the traditional LAN-on-Motherboard (LOM) design with the flexible new features, network types, speed and easy to upgrade from 1G to 10G LAN speeds. NDC rise...

Internal Dual SD Module - PowerEdge R920
Internal Dual SD Module NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, the information is replicated from one SD card to another. NOTE: Dual SD cards are not required; the module can operate with o...

Installing The Internal Dual SD Module - PowerEdge R920
Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone ...

Removing An Internal SD Card - PowerEdge R920
Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service an...

Installing The Integrated Storage Controller Card - PowerEdge R920
Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or...

Front-Panel Features And Indicators - PowerEdge R920
Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators ItemIndicator, Button, or ConnectorIconDescription1Power-on indicator, power buttonThe power-on indicator lights when the system power is on. The power button controls the power...
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