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The optical drive may not be able to read or write CD/DVDs due to an issue with the Operating System, DVD burning software, optical drive firmware or the drive itself. Please click on the link below for troubleshooting the issue you are facing. http://dell.to/16y0CTh
5/21/2013 (Latest Version)

Hello, I have a XPS L502X with a Quanta Camera and I just installed Windows 8. Windows 8 already includes the web cam drivers for this camera, but I can't get any software to be able to detect it, it says that the camera might be busy. I tried installed the Windows 7 driver but is not possible.
5/21/2013 (Latest Version)

Oddly enough it seems that the track pad/mouse pointer stops working when the screen is black. e.g. during the time the screen is black the pointer on the screen doesn't move. I thought it might be related to the back light on the keyboard or the touch buttons.
5/21/2013 (Latest Version)

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Alienware M17x
Windows Vista®  Ultimate
Windows Vista®  Home Premium
Windows Vista®  Home Basic
Alienware M11x
Highly Portable Gaming Performance
Introducing the new Alienware® M11x laptop, the world's most portable gaming laptop with high power technology in an ultra portable 11.6" screen design.
Consumers that require ultra-high portability while maintaining gaming capabilities for latest gen PC games.
Windows®  7 Home Premium 64-Bit
Windows®  7 Professional 64-Bit
Windows®  7 Ultimate 64-Bit
Up to NVIDIA GT 335M (1GB)
Up to Pentium SU4100 / Core 2 Duo SU7300
Preliminary Weight: Start at 4.39 lbs
Alienware Aurora ALX
Intergalactic Domination
Introducing the new Alienware® Aurora™ ALX, our most powerful MicroATX desktop ever. Get ready for absolute supremacy.
NEW! Now featuring the latest 2010 Intel® Core™ i7 processors. Up to 2010 Intel Core i7 975 Extreme Edition Quad Core
Windows®  7 Home Premium 64-Bit
Windows®  7 Professional 64-Bit
Windows®  7 Ultimate 64-Bit
Factory-overclocked processors and the most extreme graphics
New industrial design including a Cosmic Black chassis with lighting effects in eight different zones
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