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KB_ARTICLE
ESX/ESXi related Networking
When we speak about networks and networking you would probably instantly think of network cards, switches and router, which are all hardware controlling the network.
(English)
11/20/2014

KB_ARTICLE
SUSE Errors, Faults and troubleshooting
Here you will find a collection of errors and faults you may encounter within SUSE Linux along with information on the issues, and of course, how you can troubleshoot and rectify these problems.
(English)
11/20/2014

KB_ARTICLE
Gatherling support logs in ESX/ESXi
When you want to get a full overview of your system or you need support for it, you will probably need to gather some system logs. To help speed up your support experience, we suggest you gather the logs in advance of opening a support request with Dell.
(English)
11/20/2014

KB_ARTICLE
Before opening an Incident: Gathering logs from your Operating System
When something has gone wrong in your Operating System and you need help, the support logs are key to successfully diagnose and solve the issue.
(English)
11/20/2014

KB_ARTICLE
Performance in SUSE
Performance is always important for your system so you get the best out of your hardware and keep your users happy. So here we will cover topics on how to meassure, diagnose, troubleshoot or simply improve the performance within the operating system on a Powe...
(English)
11/20/2014

KB_ARTICLE
SUSE Installation
Below you will find different resources regarding installation of SUSE Linux on your PowerEdge Server. Including how to install on the different PowerEdge models and how to install other important components to get you running.
(English)
11/20/2014

KB_ARTICLE
OptiPlex FX100: Installing the Host Card
The host card may already be installed in the Precision R5400 if purchased with factory installation. If purchased as a customer install kit, follow the steps below.
(English)
1/9/2014

TOP_SOLUTION
Alienware Area-51 R2 – Blue question mark in the Device Manager for “NVIDIA Virtual Audio Device”
The latest nVidia Graphic VBIOS includes support for Microsoft Miracast, which is a requirement from Microsoft. However Miracast is not enabled in the OS, so when the 344.
(English)
11/26/2014

KB_ARTICLE
Windows 8.1: Activation DDP|E “Unable to configure for encryption” Error
Article Summary: The article below will describe a workaround for the error 'Unable to configure for encryption' when using Windows 8.1 and DDP|E encryption software.
(English)
11/26/2014

KB_ARTICLE
OptiPlex FX100: Remote Access Host Card
MAC Address The host card has a label attached to the front which contains the MAC address needed when configuring the card. See the below image for reference.
(English)
1/8/2014

KB_ARTICLE
Drivers by Tag
When you provide the service tag of your computer, the Drivers by Tag feature can retrieve information about factory installed software associated with the tag. This enables automatic detection of the current version of drivers and other installed software.
(English)
8/12/2013

KB_ARTICLE
What is Dell DataSafe Local Backup?
DataSafe Basic is the default version available on Inspiron, Studio and XPS computers. However, you can upgrade to the Pro or RAID1 versions when you order your computer.
(English)
2/11/2009

TOP_SOLUTION
Alienware Area-51 R2 – Bios Settings can’t be change
Restart the computer, enter the Bios and press the F9 to Load the Bios defaults. Save and Exit from the Bios. Enter the Bios again and change the values.
(English)
11/25/2014

KB_ARTICLE
USB PowerShare Feature
This functionality is enabled in the system setup under the On Board Devices heading. You can select how much of the battery's charge can be used as well (pictured below). If you set the USB PowerShare to 25%, the external device is allowed to charge until th...
(English)
6/5/2013

KB_ARTICLE
Other Operating Systems
Please also keep in mind that Dell are only able to assist with OS related issues if the OS was purchased directly from Dell with the server and an OEM license (A license tied to the specific server and service tag).
(English)
10/29/2014

KB_ARTICLE
Venue 11: Issues Switching Between Front and Rear Cameras Using Lync 2013
Article Summary: This article describes an issue whereby the Dell Venue 11 will not switch between the front and rear camera when using the communication software Microsoft Lync 2013
(English)
11/26/2014

KB_ARTICLE
Latitude Z600: Service Tag and Labels
Part of the appeal of the Latitude Z600 is a "clean" look. This includes the relocating of several labels. The service tag and express service code are fully visible on the bottom of the chassis. The regulatory and COA labels are located beneath the battery i...
(English)
12/19/2013

TOP_SOLUTION
Alienware Area-51 R2 - Connect PCIe Power Cable POST error message
If you still experience issues after completing these steps please send an e-mail to AWCC-Resolution_Experts@Dell.com (for US and Canada customers only), with your service tag, phone number and proper time to reach you and we will be contacting you shortly.
(English)
11/25/2014

KB_ARTICLE
How to set a Resume from Standby password on Latitude Exx10 series systems
If password authentication is required when the system resumes from standby, the Windows login password can be enabled. This can be configured from within User Accounts in Windows operating systems. Â
(English)
8/25/2010

KB_ARTICLE
How To Input User Information Into The Printer's Address Book
Table of Contents: 1355cn(w) C1765nf(w) 2135cn 2145cn 2155cdn 2335dn 2355dn 2665dnf 3115cn C3765dnf 3333dn and 3335dn B3465dn/dnf 5535dn B5465dn/dnf Previous Step (How To Configure SMB (Server Message Block) Scanning On Each Dell Laser Printer This article ex...
(English)
2/6/2014
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