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KB_ARTICLE
OptiPlex 990 Ultra Small Form Factor (USFF) Removal Guide for the System Cover, Front Bezel, Drive Cage, Hard Drive and Optical Drive
4. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.
(English)
8/22/2014

KB_ARTICLE
Booting Windows Server 2012 to the Windows Recovery Environment
Article Summary: This article is designed to address how to boot to the Windows Recovery Environment (Windows RE) in Windows Server 2012 and Windows Server 2012 R2
(English)
4/10/2014

KB_ARTICLE
External USB hard disk drive support for the Windows Server operating system
It is recommended to connect external USB hard disk drives supported by the Windows Server operating system. Check with the manufacturer of the USB hard disk drive to determine if it is supported.
(English)
8/21/2014

KB_ARTICLE
Dell SupportAssist for PC's and Tablets
Dell is the first and only company in the industry to offer proactive and predictive automated support for issue prevention and resolution for end-user systems.
(English)
2/19/2015

KB_ARTICLE
OptiPlex 990 Mini Tower (MT) Removal Guide for the System Cover, Front Bezel, Expansion Card, Optical Drive and Hard Drive
4. Gently pull the release lever away from the PCIe x16 card until you release the securing tab from the dent in the card, and then ease the card up and out of its connector and remove it from the system.
(English)
7/31/2014

KB_ARTICLE
OptiPlex 990 Mini Tower (MT) Removal Guide for the Memory, Intrusion Switch, Internal Speaker, Heat Sink and Coin Cell Battery
5. Lift the heat sink/fan assembly upward gently, and remove it from the system. Lay the assembly with the fan facing downward, and with the thermal grease facing upward.
(English)
8/1/2014

KB_ARTICLE
OptiPlex 990 Removal Guide Index for Customer Replaceable Parts (CRU)
These guides will take you step by step through the safe removal of what are considered to be the Customer Replaceable Unit (CRU) parts of the Various OptiPlex 990 Chassis. (CRUs are the parts of the system that shouldn't need an engineer to remove or replace...
(English)
7/31/2014

KB_ARTICLE
OptiPlex 990 Mini Tower (MT) Removal Guide for the Power Switch Cable, Front Thermal Sensor, System Fan, IO Panel and Power Supply
7. Use a Phillips head screwdriver to remove the four screws securing the power supply from the back of the system.
(English)
8/4/2014

KB_ARTICLE
OptiPlex 3010 Small Form Factor (SFF) Removal Guide for the Memory, Fan Shelter, System fan, Power Switch Cable and Coin Cell BatteryProtected
3. Press the coin cell battery inward to allow the battery to pop up from the socket.
(English)
11/12/2014

TOP_SOLUTION
What is Simple Mode on Dell Networking M Series Blade Switches?
This article answer the question What is Simple Mode on Dell Networking M Series Blade Switches, explains how to change the mode to a "normal" mode of operation.
(English)
6/9/2015

KB_ARTICLE
Precision M3800 mobile workstation losing WiDi functionality after reinstalling Windows 7
A problem with the WiDi feature was reported after a reinstall of Windows 7 on the Precision M3800 Mobile Workstation. The WiDi feature was working fine before the Windows 7 reinstall. The customer used his own image for the reinstall.
(English)
7/18/2014

KB_ARTICLE
Creating a Shared Folder on Windows XP for Network Scan Set-Up
To create a share folder in Windows XP, you will need to do the following: Create a new folder at a location convenient location (C Drive is recommended) and give the folder a name (Scans). Making a new folder.
(English)
4/12/2013

KB_ARTICLE
Dark marks or spots on the Dell 3130cn or 3130cdn laser printer
Print the contamination check test page. If the dark marks or spots repeat at a set interval, follow this article instead. If the marks appear on only one sheet of the contamination check, or appear on all sheets but the marks are always the same colour conti...
(English)
11/26/2013

KB_ARTICLE
Dark vertical lines on the Dell 3130cn or 3130cdn laser printer
Print the contamination check test page. If the lines appear on only one sheet of the contamination check, or appear on all sheets but are always the same colour continue to section 3. If the lines appear on all sheets and are of the same colour as the backgr...
(English)
11/28/2013

TOP_SOLUTION
Dell Networking Force10 switches and Microsoft Network Load Balancing
Network Load Balancing (NLB) is a clustering functionality that is implemented by Microsoft on Windows 2000 Server and Windows Server 2003 operating systems.
(English)
6/23/2015

KB_ARTICLE
How to Troubleshoot 062-XXX IIT Errors or Scanner Lock Error on the 3115cn Dell Laser Printer
If you have unlocked the scanner lock and the error remains please contact Dell Technical Support.
(English)
4/18/2013

KB_ARTICLE
Blue Screen
When Windows encounters certain situations, it halts and the resulting diagnostic information is displayed in white text on a blue screen. The appearance of these errors is where the term "Blue Screen" or "Blue Screen of Death" has come from.
(English)
9/8/2014

KB_ARTICLE
Dark horizontal lines or bands on the Dell 3130cn or 3130cdn laser printer
Print the contamination check test page. If the lines or bands repeat at a set interval, follow this article instead. If the lines appear on only one sheet of the contamination check, or appear on all sheets but the marks are always the same colour continue t...
(English)
11/28/2013

KB_ARTICLE
Ghosting on the Dell 3130cn or 3130cdn laser printer
Measure, in millilitres, the distance from the top of the original text to the top or the ghosted repeat. Compare the result to the table in this article.
(English)
11/26/2013

KB_ARTICLE
How to Install the 3110cn / 3115cn Dell Laser Printer Wirelessly Using a USB Connection
Setup the wireless connection in the Infrastructure mode through the USB cable, if you are using Microsoft Windows XP, Windows 2000, Windows Server 2003, Windows Server 2008, or Windows Vista.
(English)
3/19/2014
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