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Visit the Support site to find more: Drivers | Manuals | All Product Support and Warranty
KB_ARTICLE
Venue 11 Pro (5130) Advanced Part Removal Videos
Caution: The following videos are intended for experienced repair technicians. After reviewing these videos, if you do not feel confident in executing the necessary steps, please contact Dell Technical Support.
(English)
11/21/2014

KB_ARTICLE
Wake-on-Lan (WOL) feature not functioning on the OptiPlex 9030 AIO
With the Wake-on-Lan (WOL) setting enabled in the system BIOS, the OptiPlex 9030 AIO may not wake over the network when the system is powered off. When the system is powered down, the LEDs for the LAN network connection may also be off.
(English)
11/21/2014

KB_ARTICLE
The Office 365 Home Try option is now Office 365 Home
Starting November 6, 2014, the end user Try option presented to an end user when the Office tile is selected has changed from Office 365 Home to Office 365 Personal.
(English)
11/21/2014

KB_ARTICLE
Venue 11 Pro (5130,7130,7139) Keyboard Dock Guide
This guide describes Tablet Slim keyboard shortcuts available and the functions they perform. Keyboard Shortcut Key Functions The below table is a list of combination short-cut key functions using the Dell Tablet (80 key) keyboard - Slim. 1 F1 Mute sound play...
(English)
11/21/2014

KB_ARTICLE
Enable HTTPS/SSH and disable HTTP/Telnet for switch management on PowerConnect 5500 series switches.
Caution: This process requires use of the Command Line Interface (CLI). This process can be utilized through a serial or telnet session. However these steps must be followed in order to prevent unintentionally blocking access to remote management.
(English)
11/13/2014

KB_ARTICLE
Hard Disk Drive and RAID Performance (measure, diagnose and resolve)
Version 2.0 HDD and RAID performance Version 2.0 Back to Main Menu (Hard Disk Drives and everything RAID) hard disk drive internal components Measure HDD and RAID performance How to measure HDD and RAID performance Diagnose HDD and RAID performance issues How...
(English)
6/2/2014

KB_ARTICLE
Metadata Error using vihostupdate to install OpenManage Server Administrator (OMSA) VIBs in ESXi 4
When installing Dell OpenManage Server Administrator (OMSA), using VMware vihostupdate, on a Dell PowerEdge server, you may receive a metadata error. The following error will appear:
(English)
9/24/2009

KB_ARTICLE
Imaging requirements and process for the Dell Venue 8 Pro 5830 Tablet
Venue 8 Pro 5830 will only boot in x32 bit UEFI mode. Legacy or DOS boot configurations are not supported by this device. Windows 8.1 32 Bit (UEFI Mode) is the validated operating system for the Venue 8 Pro tablet.
(English)
2/11/2014

KB_ARTICLE
How to Print a Windows Printer Test Page
Click the button below to Tweet feedback or request assistance on anything in the above article.
(English)
9/24/2013

KB_ARTICLE
How to Clear the Windows Print Queue
Confirm all jobs have cleared from the print queue. A "0" should be visible next to the printer icon to indicate there are no jobs in the queue.
(English)
10/3/2013

KB_ARTICLE
How to Uninstall a Printer from Windows
Click the button below to Tweet feedback or request assistance on anything in the above article.
(English)
10/4/2013

TOP_SOLUTION
System recovery options in Windows 8.1 on the Dell Venue 8 Pro and Venue 11 Pro Tablet
From this screen, you may choose to Refresh your PC without affecting your files which will refresh the operating system without losing photos, videos, music, or other personal files. This should fix problems with an unstable operating system.
(English)
11/18/2013

KB_ARTICLE
Multiple monitor in remote desktop for Windows 7 or newer
Another method is to Click on the Windows button, Click on All Programs, and navigate to Accessories. Remote Desktop Connection should be an option to select.
(English)
11/19/2014

HOT_TOPIC
024-xxx Errors on the Dell 5130cn Printer
024-910 / 024-911 / 024-912 / 024-913 / 024-915: IOT Paper Size Mismatch Error 024-910:The size of paper in the Tray 1 does not match the specified print size. 024-911:The size of paper in the Tray 2 does not match the specified print size.
(English)
7/10/2011

KB_ARTICLE
How to get access to the Administrative Consoles in Windows Server 2008 by command line
AdRmsAdmin.msc Active Directory Rights Management Services Adsiedit.msc ADSI Edit Azman.msc Authorization Manager Certmgr.msc Certmgr (Certificates) Certtmpl.msc Certificates Template Console CluAdmin.msc Failover Cluster Management Comexp.msc Component Servi...
(English)
4/4/2013

KB_ARTICLE
PowerConnect 62xx firmware fails to download to the switch
Firmware update fails to complete via OpenManage Switch Administrator (GUI web interface), TFTP, and/or XMODEM. The deletion of the backup image and file reformat may correct this.
(English)
10/16/2014

PSQN
DDP|E Enterprise Edition Server on Microsoft Windows Server 2012
If you are adding DDP|E encryption software to your environment, please download the Dell Data Protection | Enterprise Edition Enterprise Server Installation and Migration Guide for additional system requirements. Click here to download the guide.
(English)
11/11/2014

KB_ARTICLE
Details and instructions for modifying network priority settings between multiple network connections/adapters
The Network Connections window opens. Next, click to highlight the connection you need to modify, and right click on the connection to select properties on the context menu.
(English)
11/20/2014

KB_ARTICLE
HDD and RAID related Video Archive for PowerEdge Servers
Here you will find a collection of hard drive related videos for your PowerEdge servers. These videos will demonstrate how to remove and install hard disc drives in the different systems as well as show any safety precautions and other useful information.
(English)
10/17/2014

KB_ARTICLE
Latitude 6430u encountering Cisco network security problems when connected to a Dell D3000 dock
In a network environment using the Cisco 4506 switch, connectivity issues may be seen with the Latitude 6430u when it is connected to the Dell D3000 USB 3.0 Docking Station.
(English)
11/19/2014
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