I have a Dell Inspiron and have had it for a year. Over the past week, when I have been using the computer it stops responding and I am unable to do Ctrl Alt Del or do anything except a hard shut down. This has been happening at least 5 times a day. It is also not shutting down now.

I've tried the [Fn] test by holding the Fn button while powering on the laptop. After a minute I get a set of 5 musical notes in a row that repeats 2 or 3 times, followed by a singular note 3 times, and then the muscial cycle repeats.

On every boot up I have to adjust the gain on the facial recognition to get it to recognize me. I have gone into the command center and saved with the gain at 100%, but to no success. When I slide the indicator to 100% and select apply and ok, I believe it should save, but that doesn't happen.