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This troubleshooting guide will take you through the troubleshooting steps needed to identify a fault and take you through any steps needed to resolve the issue. If it's identified to a hardware fault, this troubleshooting should enable you to raise a service request with one contact.
10/17/2014

Dell Enhanced Pre-Boot System Diagnostics (ePSA) are diagnostics that are built into the hardware of your system. These tests allow you to check the hardware of you system from outside the Windows® operating system removing software from the diagnostic process.
10/17/2014

This article provides information on keyboard shortcuts available and the functions they perform on the Dell Latitude 13 (3340) Keyboard Shortcut Key Functions The below table is a list of combination short-cut key functions available on the Latitude 13 (3340) Keyboard Layout Combination Key 83 Key
10/17/2014

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Alienware 17 Gaming Laptop
Packed with power. Made to move.
This 17" laptop combines powerful performance and incredible graphics into a revolutionary new design - perfect for immersive gaming.
Overclocked Intel® Core™ i7-4900MQ (8MB Cache, up to 4.0GHz w/ Turbo Boost)
Up to Windows 8
17.3" anti-glare display with optional Full HD
Alienware 17 Gaming Laptop
This 17.3 inch laptop combines powerful performance and incredible graphics into a revolutionary design - perfect for immersive gaming.
Overclocked Intel® Core™ i7 (8MB Cache, up to 4.0GHz w/ Turbo Boost)
Memory Up to 32GB Dual Channel DDR3L at 1600MHz
Windows® 7 Home Premium / Windows® 7 Ultimate / Windows 8 Pro 64-bit, English
750GB SATA 3Gb 7200RPM Hard Drive
NVIDIA® GeForce® GTX 765M up to 3GB GDDR5
FullHD 2MP Camera with dual digital microphones
17.3" WLED anti-glare display with optional Full HD
Starting weight of, with optional SSD: 9.1494 lbs. (4.1501 Kg.)
Latitude 13 Education Series Laptop
Exceptionally durable laptop built for education.
With a spacious 13.3" display and the exclusive fully sealed keyboard and touchpad, Dell's Latitude 13 Education Series laptop is ideal for education.
4th Generation Intel® Celeron™ and Core™ i3, i5 processor options
Windows 7 Professional or Windows 8 Pro
Non-touch, 13.3" with HD (1366 x 768) anti-glare LCD display
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