I got the BSOD when I was playing a game; the game froze, so I opened task manager to close the program, but it resulted in a BSOD that advised me there may have been a problem with recently installed hardware or software.

This might a bit a too early to ask, but do you already have any plans regarding Intel Haswell? In particular, do you plan to release an updated version of XPS 13 with Haswell under the hood or will come with a completely new laptop?

I have been a customer of Dell for a long time. My first desktop was purchased from them in 2000 and my first laptop was purchased in 2003. Bother were great! I then purchased an Inspiron 1525 laptop in 2009 and that is when the frustration began.