This article describes methods for recovering data that was encrypted with the Encrypting File System (EFS) if the private key for the user who encrypted the files is lost or destroyed.

Describes how to back up the recovery agent Encrypting File System (EFS) private key in Windows Server 2003, in Windows 2000, and in Windows XP, in Windows Vista, in Windows 7, in Windows Server 2008 and in Windows Server 2008 R2.

Describes a problem in which you receive an "End Program-WMS Idle" error message when you try to shut down Windows. This problem occurs when Communicator 2005 is running during the shutdown process.