Ordered a laptop and a tablet through a representative using the chat system. The rep put the items in 2 different orders. The laptop was shipped and on the day I was supposed to receive it I got an e-mail that the laptop order had been cancelled because they were not able to reach me.
OK,below is a conversation between dell customer service,a supervisor and I.This is pretty much self explanatory for the reason I refuse to buy anything from dell again!!!I suggest if you buy a dell don't expect to get anywhere with customer support or service for any issues that you may have!!!!
6/19/2013 (Latest Version)
Keyword or Part Number
Find the Parts and Supplies You Need
Accessories for Your Dell
Find products to upgrade or enhance your Dell computer.