My name is Steven Gill and I purchased a Studio XPS 1640, for use in college. The course that I am enrolled in requires a computer, but due to ongoing problems with my computer I have not been able to use it as needed.

I bought a Alienware x51 desktop last year (around march of 2012). The desktop has been crashing around feb of 2013, the warranty was about to expire and i extended the warranty by one year to be on the safer side. In the past week the computer has been crashing daily and is currently unusable.

My sons R3 Aurora's multiplier continues to drop to 8 rather than 32. As a result he's getting very slow speeds and performance. He is running A06 Bios. We have tried various bios settings, however we can't get it to work correctly. Any thoughts?