There are specific requirements like .Net Framework. Everytime I have seen this error with any product, it is because you are running and older version of a required prerequisite, or you are behind on Microsoft updates. The prerequisite checker should have brought this to your attention.

Dell PowerVault DL4000 Recovery and Update Utility.

More than ever, IT organizations and the people they serve are experiencing disruption and change at an accelerating pace. IT decision making is being shaped by the forces of BYOD, personal cloud services and a Millennial generation with new ideas about where, when and how work is done.