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Top Solution
Unable to Wake from Sleep When Using a Dell Laptop with AMD Video Card
(English)
6/23/2014

Top Solution
Charging and managing your battery on the Dell Venue 7 (3740) and Venue 8 (3840) tablets
The battery life on the Venue 7 and Venue 8 tablets can vary a great deal, depending on what you do with the tablet. There are a number of hints and tips that can help you extend your battery life.
(English)
5/15/2014

Top Solution
How to Determine the Model Number of Your Dell Venue 7 or 8 Android Tablet
Match your model number in (Table 1) to the Dell Tablet Product Selector to get a concise list of how-to's and troubleshooting information.
(English)
7/2/2014

Top Solution
Getting started with the Dell Venue 7 (3740) and Venue 8 (3840) tablets
To turn on the Dell Venue 7 or Venue 8 tablet, press and hold the power button found on the top right of the device for 7 seconds. The tablet is designed to be used vertically with the webcam window at the top.
(English)
5/15/2014

KB Article
The Latest DDP|E Version by Software Build Number and Release Date
This article provides a list of the latest Dell Data Protection | Encryption (DDP|E) software versions for Enterprise Server, Clients, Personal Edition, Virtual Edition and Security Tools.
(English)
1/7/2014

KB Article
Touch Gestures
You can scroll vertically and horizontally. Click on the window or item you wish to scroll and slide your finger upwards or downwards along the right edge of the TouchPad to scroll vertically. Slide your finger to the left or right along the lower edge of the...
(English)
10/18/2012

Top Solution
Windows update 2973201 tripping DDPE System Data Encryption anti-tampering protection
Some Dell system users with Dell Data Protection | Encryption (DDP|E) encrypted machines are experiencing BSODs or CMGShield black recovery screens after applying Windows update 2973201 released Tuesday, July 8th, 2014.
(English)
7/10/2014

KB Article
Claiming Tax Exemptions
Required Sales Tax Forms Generally, Dell requires a copy of the "Bill To" customer's State Sales Tax Exemption certificate or Resale Certificate for the "Ship To" state. Some states provide blank forms that must be presented to a vendor, while others have sta...
(English)
7/3/2006

KB Article
How to Check When Your Warranty Expires
Note: To obtain the warranty information you will need to have the Service Tag of your device. For information on how to locate your Service Tag refer to Dell Knowledge base article What is a Service Tag or Express Service Code and how do I locate it?.
(English)
11/14/2006

KB Article
State Sales Tax Holidays
Note: Please note that in most states, a sales tax holiday for computer equipment only applies to consumer purchases, in which case a purchase by a business does not qualify for this tax exemption.
(English)
7/23/2007

Hot Topic
Distorted Sound From Notebook Speakers When Using VLC Media Player
These are some of the steps to resolve audio issues while using VLC Media Player (India, Vietnam) and BaoFeng, Xunlei, SheShou and Baidu media players (China).
(English)
6/25/2012

KB Article
DDP|E: Personal Edition Install | Configuration | Usage
This article provides information on how to install DDP|E Personal Edition (PE) on your Dell hardware. More information about the hardware requirements and alternative installation methods may be found in the DDP|E Personal Edition Install Guide on the Dell S...
(English)
4/30/2014

Hot Topic
Inspiron 3437, 3537, 5437 and 5537 Speaker No Sound
You may notice that your laptop doesn’t have any sound from speakers after certain period of usage especially when you are not using the native windows application to play audio or video files.
(English)
6/26/2014

Top Solution
Issue with Charging the Battery in Dell Vostro 5470, 5560 and Inspiron 5439.
You may notice that the laptop battery is not being charged. This is happening when the battery has reached 0% charge or the system is not used for certain period of time.
(English)
7/15/2014

KB Article
Installation of Broadcom 802.11 AC wireless local area network LAN drivers in RHEL 6.5 on Dell Precision mobile workstations
This article contains information regarding "Installation of Broadcom 802.11 AC wireless local area network LAN drivers in RHEL 6.5 on Dell Precision mobile workstations".
(English)
5/5/2014

KB Article
R720XD ESM/BMC/iDRAC Update
Article Summary: This article provides information on where to find ESM/BMC/iDRAC updates for your Dell PowerEdge R720XD Server.
(English)
10/9/2013

KB Article
Types Of Hard Drives found in Dell Enterprise hardware
Dell PowerEdge RAID Controllers (PERC) and other controllers can support several hard drive types from Dell 9th generation of servers and up: SATA, Near Line SAS, SAS and SSD.
(English)
6/20/2014

KB Article
Hard Drive types and RAID levels explained
<< Back to Hard Drives and everything RAID Hard Drive Types Commonly used RAID levels RAID controllers Types OS Support: Installation and Configuration Troubleshooting: Controller and Hard Drive Failures Didn't find what you were looking for? Contact us on Yo...
(English)
6/19/2014

KB Article
Performance issues: How to measure
Here you will find resources on how to meassure your HDD performance in different environments.
(English)
6/24/2014

KB Article
Find Out Which Bluetooth Adapter Is in Your Dell Computer
Browse to the Dell Product Support page. If the page opens up to another product, click View a different product. Either enter the Service Tag or select the device type, brand name and model. For more information on finding your Service Tag refer to, Where is...
(English)
11/15/2007
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