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KB_ARTICLE
PC Restore for Windows XP
The Files & Settings Transfer Wizard will automatically collect and save the files in your My Documents folder, including your Music, Pictures and Videos folders.
(English)
6/16/2004

TOP_SOLUTION
How to clear the ESM log on a Dell PowerEdge server
The Embedded System Management (ESM) log — also called System Event Log (SEL) or hardware log — reports potential hardware problems in Dell PowerEdge servers. Sometimes, simply turning off the server and disconnecting it from the electrical outlet will remove...
(English)
10/16/2008

KB_ARTICLE
Windows 8 Upgrade Checklist
This article discusses the critical steps that you should take before and after Windows 8 upgrade, such as backing up data, updating drivers prior to upgrade, and verifying that the system supports an upgrade to Windows 8.
(English)
8/10/2012

TOP_SOLUTION
Troubleshooting Paper Jams in the Dell V525w AIO Inkjet Printer
Remove the jam clearance cover by squeezing the snap and lifting (Figure 2). Make sure the printhead is moved to the side and away from the jammed paper.
(English)
3/6/2012

KB_ARTICLE
Windows 8 Emerging Issues
Microsoft has released a cumulative update for Windows 8 that should be installed immediately. This update includes a number of performance and reliability enhancements, and resolves several issues with the base installation of Windows 8.
(English)
10/26/2012

TOP_SOLUTION
How to Resolve Printer Spooler Errors
Note: Resetting the printer spooler may uninstall your printer driver. For more information on how to install the driver for your printer, refer to the Dell Knowledge Base article: How to Download and Install Printer Drivers and Firmware .
(English)
4/16/2013

TOP_SOLUTION
How to Troubleshoot Memory or Battery errors on the Dell PERC Controller on Dell PowerEdge™ Servers
Article Summary: This article provides information on how to troubleshoot the "Memory/battery problems were detected. The adapter has recovered, but cached data was lost. Press any key to continue." error that may occur on the Dell PERC Controller on Dell Pow...
(English)
12/8/2010

HOT_TOPIC
R720 Alternative Ways To Get Support
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(English)
3/21/2013

HOT_TOPIC
Replacing the Transfer Roller on the Dell Laser Printer 5100CN or 5110CN
If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.
(English)
4/23/2013

HOT_TOPIC
Sticky, Unresponsive Touchpad: Vostro 3550/3750, Inspiron N5110/N7110
This article is about a touchpad issue on Vostro 3550/3750, and Inspiron N5100/N7110. Problem Vostro 3550/3750 and Inspiron N5110/N7110 touchpad sticky, not responding. Description Touchpad cursor is sticky and delay in responding. Root Cause Touchpad driver ...
(English)
4/20/2011

KB_ARTICLE
How troubleshoot the SNMP protocol for discovery of a Dell Server
The first tool in the tool box for determining why a Systems Managmenet "managed node" will not report the the management station begins with the SNMP Connection Tool. Use this tool to test protocols and ports to determine if they are blocked.
(English)
4/4/2013

KB_ARTICLE
How to install the Windows Operating System on a Dell Server when other methods fail
This article covers the situations where the Operating System will not install. These include methods to troubleshoot in the early phases of the installation to gain successful results. The methods covered include:
(English)
3/27/2013

KB_ARTICLE
How Do I Download and Install the Latest BIOS Version for my Dell Computer?
A Basic Input/Output System (BIOS) update is a software utility that updates the programming of the most basic hardware in your computer. A BIOS update can often fix problems and/or add features to the computer's BIOS.
(English)
4/22/2013

KB_ARTICLE
How to take the Introduction to Hyper-V Jump Start course offered by the Microsoft Virtual Academy
Introduction to Hyper-V Jump Start course designed for IT Pros experienced in virtualization (i.e., VMware, Citrix) but in need of learning how to leverage Hyper-V to perform essential tasks in the Windows Server 2012 platform. This jump start contains the fo...
(English)
3/2/2013

HOT_TOPIC
Inspiron M5010/N5010 may Have Been Shipped Without Bluetooth Driver
Download Bluetooth driver from Drivers Homepage and install it in the system.
(English)
9/29/2010

HOT_TOPIC
033-762 DM Prevention Fax Error on Dell Colour Laser Printer 2155cn
This error occurs when fax data is unable to be transmitted accross the telephone line. This may be caused by poor line quality, before troubleshooting the printer please ensure that the issue is not with a fault on the telephone line and that the line is set...
(English)
4/30/2013

HOT_TOPIC
004-311 IOT Duplexer Failure on Dell Laser Printer 2150 and 2155cdn
If the 004-311 Error recurs please open the front cover of the printer and check the duplex module (shown below) for any sign of damage or any foreign objects such as paper.
(English)
4/29/2013

HOT_TOPIC
042-xxx Errors on the Dell 5130cdn Printer
042-700: Printing has been suspended because inside of the printer is extraordinarily hot. Wait until the error message turns off with the power to the printer remained on. 142-700: The printing speed has decreased because inside of the printer is extraordina...
(English)
7/10/2011

KB_ARTICLE
Windows 8 and Windows 8.1 Video Settings
Screen Resolution can be adjusted from the Desktop. Invoke Windows Charms by swiping in from the right and choose Start. At the Windows UI Start Screen, enter main Desktop by clicking on the Desktop Title or by pressing the Start Button on the keyboard.
(English)
10/3/2012

HOT_TOPIC
Dell Wi-Fi Capable Inkjet Printers and Specifications
The Dell Wi-Fi capable inkjet printers that comply with the 802.11n standard are designed as a "1x1" or a 1-stream wireless network adapter, which means the maximum speed (throughput) is 65Mbps since channel bonding is not supported.
(English)
4/21/2011
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