Thanks for reaching out to us. That's a difficult question to answer considering the fact that it's life will depend on usage and handling. Please be informed all electronic devices are prone to mechanical and technical failures hence we have warrantied the system in order to support it.

However, now I need to restore my laptop to the default factory settings. Please let me know how can I restore my laptop to the default factory settings? I am not able to create the recovery disk.

I live in Bangkok, Thailand and would like to buy an XPS One 27, but can't. I tried to contact Dell Thailand to no avail, I tried to contact Dell US, to no avail, neither answered my email.