I am now part of the "extensive" club which is having major issues with my Inspiron 17R 5720 laptop. It crashed last night and will not boot properly. I have read numerous identical posts which, unfortunately, no solution has been given.

I spoke to a rep via phone named Saritha. She was a little snappy. I asked her last week if there was a delay due to waiting on parts to come in. She refused to answer my question and was extremely vague. Two days later I called in and spoke to a very nice rep by phone.

I have noticed recently that my GPU is getting hotter and hotter as I am playing games in fact around about 93C, it seems the average of most with this laptop is around 71C, I have the most recent BIOS update installed and latest drivers etc. GPU: Nvidia GT 555M (with 3D)