Dell's Enterprise, Client, Services, Infrastructure, and Applications Solutions

AlienFX launches fine and I can see the green icon in the notification area, but trying a quick change for the led panels or going trough the Command Center has no effect. After a while a balloon pops up from the notification area saying that AlienFX could not communicate with the hardware.

We have Dell 1610HD that is exhibiting what I call missing pixels, there are many white squares all over the display screen (like hundreds). I fear this has to do with the DLP chip, however, wanted to know if anyone else has seen this problem. Thanks!