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How to Troubleshoot Dell Remote Access Controllers (DRAC) Article Summary: This article provides links to helpful Knowledge Base Articles with information on how to Troubleshoot various Dell Remote Access Controller Issues. 9/29/2016


Monitors never turn off when I have them set to power off and wireless mouse connected to the system You may encounter an issue where your displays (in this case Dell E2210 displays) will not turn off after the designated period of inactivity in your power management settings. Troubleshooting the issue revealed a Wireless Mouse with Radio Frequency (RF) USB dongle was connected to the system. 9/29/2016


Dell Data Protection \| Enterprise Edition and Dell Data Protection \| Virtual Edition license is based on Dell Data Protection \| Encryption client license Customers that purchase Dell Data Protection \| Encryption client software through a volume or on the box license may ask about obtaining a license for their Dell Data Protection \| Enterprise Edition or Dell Data Protection \| Virtual Edition Server. 9/29/2016

Products

Dell Vostro 2420 Laptop with Touch pad

Multitask with singular focus.

Accomplish daily tasks with the affordable, reliable 14" Vostro 2420 laptop. It delivers mobility, enhanced performance and vital security options.

Available 3rd Generation Intel® Core™ i5 processors

Windows^® 7 Starter SP1 32-Bit (Emerging Market only)

Windows^® 7 Home Basic SP1 64-Bit (Emerging Market only)

Windows^® 7 Home Premium SP1 64-Bit

Windows^® 7 Professional SP1 32-Bit

Windows^® 7 Professional SP1 64-Bit

Windows^® 7 Professional with XP mode installed SP1 32-Bit

Windows^® 7 Professional with XP mode installed SP1 64-Bit

Linux^® Ubuntu^® pre-installed (available in select regions)

Windows® 7 Professional

Up to 750GB HDD storage capacity

Inspiron 15z (5523) Ultrabook

Ultrabook

Meet the powerful new Inspiron™ 15z Ultrabook™ with 3rd Gen Intel® Core™ processing power, 15.6" display, backlit keyboard and built-in DVD drive.

Less than 1" thin for sleek ultramobility

Built in DVD player for movies on the go

Durable and attractive brushed-aluminum finish

Dell Precision T5500 Workstation

Intel® Xeon® Performance, Small Footprint

Incredibly powerful and scalable despite its compact size, the dual-socket Dell Precision T5500 delivers the full processor and memory performance of the new Intel® Xeon® architecture.

Up to two 64-bit Quad-Core Intel® Xeon® processors

Windows^® 7 Professional 32-Bit
Windows^® 7 Professional 64-Bit

Windows^® 7 Ultimate 32-Bit
Windows^® 7 Ultimate 64-Bit

Up to 72GB with 1333 MHz or 1066MHz DDR3 ECC memory

Workstation-class OpenGL graphics and ISV certifications

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