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If you’ve recently installed or updated your Windows operating system and your computer’s CD or DVD (optical) drive disappears from Windows Explorer or Device Manager or is no longer recognized by Windows or other programs, the system registry may have been corrupted in the process.
2/14/2016

Note: The printer may ask for a login name and password. By default, the User Name is "admin" and the Password field is left blank. If this does not work, the default account information has been changed.
2/14/2016

Summary Description: This knowledge base article describes an issue whereby the 9020 AIO desktop may show symptoms of slow or poor performance network data transfer.
2/14/2016

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