Before you try reinstalling the OS, it might be helpful to do a little troubleshooting to determine if this is a hardware or software problem. Reinstalling Windows means you'll lose all your data on the hard drive, unless it's backed up on external media first.

What I have read online tells me this is usually an ac power adapter problem. I purchased a new Duracell unit yesterday and it still gives the same message. The odd thing is that either my old cord or the new one will charge the battery.

hello i have ordered an alienware m14 laptop and the dilivery date seems reasonable and its at june 5 it was ordered may 16. i have seen several recent complaints about excessively long build and delivery times though i have not seen many this year.