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While attempting to activate a new user the Dell Data Protection | Enterprise Edition Shield 8.0 log may display the error code 0x65b. This is a Microsoft error code meaning "ERROR_FUNCTION_FAILED".

This article describes what to do when the Dell Data Protection | Enterprise Edition Compliance Report policy name field is blank in the Effective Policy Report.

You may encounter an error stating that a "PBA" (Pre-Boot Authentication environment) is present, even though you do not have this functionality established. This check determines that an HCA is in the device, even if it is not in use and may prevent the upgrade displayed in the figure below.

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