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Visit the Support site to find more: Drivers | Manuals | All Product Support and Warranty
TOP_SOLUTION
Understand, Maintain and Troubleshoot Hard Drives and RAID Storage in Dell PowerEdge servers
How to better understand and troubleshoot Dell PowerEdge hard drives (HDD), RAID (Redundant Array of Inexpensive Disks), PERC (PowerEdge RAID Controller) and other storage hardware such as cables, backplane and etc.
(English)
4/16/2014

PSQN
How to run the Dell Data Protection| Encryption Diagnositcinfo.exe
If you encounter issues with your Dell Data Protection| Encryption (DDP|E) Enterprise Edition server or client, this article will help you pull the log file bundle from your device, to be analyzed by a DDP|E support technician. The Dell Data Protection| Encry...
(English)
10/23/2014

PSQN
DDP|E Enterprise Server Virtualization Recommendations
This article provides a recommendation for organizations that plan on implementing DDP|E Enterprise Edition server in their virtual network environment as a guest.
(English)
10/24/2014

KB_ARTICLE
Instructions to Download and View Manuals
Under Enter your Service Tag or Express Service Code, enter your Service Tag or Express Service Code to get a concise list of drivers and manuals for your specific product model. Click Submit to continue.
(English)
5/13/2013

KB_ARTICLE
HDD and RAID related Video Archive for Dell PowerEdge Servers
Here you will find a collection of hard drive related videos for your PowerEdge servers. These videos will demonstrate how to remove and install hard disc drives in the different systems as well as show any safety precautions and other useful information.
(English)
10/17/2014

KB_ARTICLE
RAID Configuration / solutions for mobile workstations
(Need 2 HDD of equal size and capacity) a) Provides data striping (spreading out blocks of each file across multiple disks) but no redundancy. b) This improves performance but puts all data at risk in the event of a disk failure.
(English)
3/20/2014

TOP_SOLUTION
How to Use & Troubleshoot the Google Chromebox
This link takes you too the Google Chromebox for Meetings Help Center. Close to the top of the page there is a search option.
(English)
8/1/2014

PSQN,TOP_SOLUTION,HOT_TOPIC
History of Dell Data Protection| Encryption Software by Version Number and Release Date
The latest software version is available for download from your Dell Digital Delivery or Customer File Transfer (CFT) site. Please contact the ProSupport technical team for assistance with downloading the latest version of DDP|E.
(English)
10/14/2014

KB_ARTICLE
Ubuntu Linux Keyboard Shortcuts for Terminal.
Note: The mouse won't work. Use the Left/Right arrow keys to move around the line. When the cursor is where you want it in the line, typing inserts text - ie it doesn't overtype what's already there.
(English)
8/9/2013

KB_ARTICLE
Download driver and firmware updates for your Dell laser printer
Before reinstalling any printer drivers, it is best to remove any printer drivers that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer. To uninstall previous printer drivers:
(English)
9/5/2013

TOP_SOLUTION
Downloading Drivers, User Guides and Firmware Downloads for Your Dell Printer
Before reinstalling any printer drivers, it is best to remove any printer drivers that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer. To uninstall previous printer drivers:
(English)
10/18/2013

TOP_SOLUTION
Downloading and Viewing Printer Manuals
Under Enter your Service Tag, enter your printer's Service Tag to get a concise list of drivers and manuals for your specific product model. Click Submit to continue.
(English)
6/25/2013

PSQN
DDP|E Enterprise Edition SQL Server Recommendation
This article provides a recommendation for organizations that plan to or have implemented DDP|E Enterprise Edition Server. The following information covers the Microsoft SQL Server recommendations and best practices.
(English)
10/24/2014

KB_ARTICLE
Data Rate will not Exceed 54 Mbps when Using WEP or TKIP Encryption
A user may report they are using the Wired Equivalent Privacy (WEP) or Temporal Key Integrity Protocol (TKIP) security protocol along with an Intel Wireless N adapter and reaching a data rate of only 54 Mbps. The IEEE 802.
(English)
7/2/2013

KB_ARTICLE
How to enable Latitude Z600 Touchpad Multi-Touch features
A user may report they wish to enable the Multi-Touch features available on the Latitude Z600. The Latitude Z600 includes an oversized touchpad capable of all standard touchpad functionality plus the added feature of multi-touch gestures. This feature while i...
(English)
6/13/2013

KB_ARTICLE
Internet Explorer 9 Troubleshooting
Article Summary: This article is a collection of solutions to known problems and common troubleshooting for Microsoft Internet Explorer 9.
(English)
3/17/2011

KB_ARTICLE
BIOS fails on Latitude E2 Series System
A user may report they receive an Windows error while trying to update the BIOS of a Latitude E2 series system. The E2 series incorporates the Latitude Exx10 models.
(English)
6/4/2013

KB_ARTICLE
Configure an accepted domain for an independent business unit in Exchange 2013
In the EAC, navigate to Mail flow > Accepted domains, select the domain you wish to configure, and click Edit Edit Icon. In the Name field, enter the display name for the accepted domain. Each accepted domain for your organization must have a unique display n...
(English)
2/21/2014

KB_ARTICLE
Start and stop the POP3 services in Exchange 2013
To start the POP3 services: On the computer running the Client Access server role, click Start, point to Programs, point to Administrative Tools, and then click Services. Right-click Microsoft Exchange POP3, and then click Start.
(English)
3/21/2014

KB_ARTICLE
Configuration of Windows Small Business Server (SBS) 2008 or 2011 with DHCP Located on the Hardware Router
Type the IP address, subnet mask, and gateway addresses in the appropriate fields. Also type the server's IP address in the Preferred DNS server field. You should now have access to the internet from the server.
(English)
2/17/2013
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