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PSQN
Dell Network Assistant: Internet Connection Error
Dell Network Assistant pings dedicated servers to check for an internet connection. These servers have been taken off-line and are no longer available. This causes the application to report the device as ‘not connected’.
(English)
7/9/2014

Top Solution
Unable to Wake from Sleep When Using a Dell Laptop with AMD Video Card
(English)
6/23/2014

KB Article
Latitude E7440: Windows 8 Driver Install Order
The below driver list is based from driver installation from the Resource DVD on a basic Latitude E7440 system without any additional optional card. Drivers can be downloaded from www.dell.
(English)
8/8/2013

PSQN
Dell Digital Delivery Commonly Encountered Problems
Dell Technical Support may be able to make some suggestions in these cases by looking at main client the log files (C:\ProgramData\Dell\Digital Delivery\Logs\Service.
(English)
7/9/2013

Hot Topic
Distorted Sound From Notebook Speakers When Using VLC Media Player
These are some of the steps to resolve audio issues while using VLC Media Player (India, Vietnam) and BaoFeng, Xunlei, SheShou and Baidu media players (China).
(English)
6/25/2012

KB Article
DDP|E: Personal Edition Install | Configuration | Usage
This article provides information on how to install DDP|E Personal Edition (PE) on your Dell hardware. More information about the hardware requirements and alternative installation methods may be found in the DDP|E Personal Edition Install Guide on the Dell S...
(English)
4/30/2014

KB Article
DDP|E Enterprise Edition for Mac now has support for Apple OS X Mavericks 10.9.4 Update
This article provides information on the Dell Data Protection| Encryption Enterprise Edition (EE) for Mac version 8.1.3.5902 and the new support for Apple's OS X Mavericks 10.9.4 Update.
(English)
7/10/2014

Hot Topic
Inspiron 3437, 3537, 5437 and 5537 Speaker No Sound
You may notice that your laptop doesn’t have any sound from speakers after certain period of usage especially when you are not using the native windows application to play audio or video files.
(English)
6/26/2014

KB Article
Using Dell Repository Manager for Firmware updates
Here you will find instructions on how to use the Dell Repository Manager (DRM) to create a firmware repository which you can use for updates. Updates can be deployed in several different ways, including as a network hosted repository and a bootable ISO image...
(English)
6/25/2014

KB Article
Find Out Which Bluetooth Adapter Is in Your Dell Computer
Browse to the Dell Product Support page. If the page opens up to another product, click View a different product. Either enter the Service Tag or select the device type, brand name and model. For more information on finding your Service Tag refer to, Where is...
(English)
11/15/2007

KB Article
R720XD ESM/BMC/iDRAC Update
Article Summary: This article provides information on where to find ESM/BMC/iDRAC updates for your Dell PowerEdge R720XD Server.
(English)
10/9/2013

Top Solution
How to Determine the Model Number of Your Dell Venue 7 or 8 Android Tablet
Match your model number in (Table 1) to the Dell Tablet Product Selector to get a concise list of how-to's and troubleshooting information.
(English)
7/2/2014

Top Solution
Adjusting the Brightness on the Dell Venue 7 and Venue 8 Tablets
Using the Power Control Widget, you can set the brightness using the pre-programmed brightness settings. Touching the brightness icon on the far right toggles through the options (Figure 1-4).
(English)
5/14/2014

Top Solution
Charging and managing your battery on the Dell Venue 7 (3740) and Venue 8 (3840) tablets
The battery life on the Venue 7 and Venue 8 tablets can vary a great deal, depending on what you do with the tablet. There are a number of hints and tips that can help you extend your battery life.
(English)
5/15/2014

Top Solution
Setting up Your Wi-Fi Connection on the Dell Venue 7 (3740) and Venue 8 (3840) Tablets
The Wi-Fi connection will normally be configured during the first-time setup when you turn on your device for the first time. If you do not have a wireless network available when you first start it up or if you want to change the Wi-Fi connection later, it is...
(English)
5/13/2014

Top Solution
Using the Power Control Widget on the Dell Venue 7 and Venue 8 Tablets
Using the Power Control Widget, you can turn the Wireless, Bluetooth, Location and Sync connections on or off, you can also lower and raise the brightness of the screen. Turning off the Wireless and Bluetooth connections and lowering the screen brightness can...
(English)
5/14/2014

Hot Topic
Dell Wyse Quick Start Guide - D00D, D10D, D10DP, D50D, D90D7, D90D7B, D90D7p, D90D8, D90D8B, D90DW - Solution 23635
This information applies to the following products: D00D, D10D, D10DP, D50D, D90D7, D90D7B, D90D7p, D90D8, D90D8B, D90DW Click here to download.
(English)
3/24/2014

KB Article
Optimization and Maintenance of Windows Vista
Defragment Your Hard Drive. Files on your hard drive can sometimes become spread out, or fragmented, across different sectors of the drive. Defragmenting the hard drive aligns the pieces of those files in one sector, which increases the efficiency of the oper...
(English)
12/2/2008

PSQN
Microsoft Product Support Alert for OEMs: Improved Close Account Experience with Microsoft Account Update
The Microsoft Account M4 update improves the Close Account experience for Microsoft Accounts. § Today, many customers who want to close their accounts cannot do so due to technical blocks that should not be there. Customers have a right to be able to close th...
(English)
7/9/2014

Hot Topic
Resolving Sound Issues on the Venue 7 and 8 Tablet
Make sure the Silent mode reads as Sound is ON, if not tap the Silent mode menu to turn the sound on.
(English)
4/11/2014
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