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TOP_SOLUTION
How to recover from a forgotten password using U-boot on Force10 switches
This article explains how to complete the password recovery process on a Force10 S Series switch, including the following: 1. How to enter the U-boot menu 2. Resetting the username and password 3. Resetting the enable password 4. Removing the console line aut...
(English)
6/30/2016

KB_ARTICLE
Dell Optiplex and Vostro Beep Codes and Error Messages.
This article provides information on Dell Optiplex & Vostro Beep Codes and Error Messages. Starting from the D4 generation of OptiPlex models onwards (7010/9010/9010 AIO), the beep codes will be eliminated, replaced by a single memory error pattern
(English)
6/30/2016

KB_ARTICLE
How to uninstall Skype on your Dell PC for any Windows Operating System
From there you would uninstall Skype for Business by making "Microsoft Lync" or "Skype for Business", "Not Available" depending on your version of Office:
(English)
6/30/2016

TOP_SOLUTION
How to recover from a forgotten password through GRUB on Force10 switches
The following commands removes any enable password or enable secret from the switch Dell#config Dell(config)#no enable password Dell(config)#no enable secret The following command adds an enable secret to the switch. For an enable password, just replace the o...
(English)
6/30/2016

KB_ARTICLE
How to Delete Cookie Files in Internet Explorer 6 and Internet Explorer 7
(English)
6/30/2016

KB_ARTICLE
How to install Microsoft Office 365 on your Dell PC
This is a step by step guide taking you through installing Microsoft Office 365 on your system. It lists the system requirements to run the program. How to locate the install media and how to use it once you have it.
(English)
6/30/2016

KB_ARTICLE
ESET Smart Security (Antivirus) error during start-up that says “Detected covert channel exploit in ICMP packet. Remote IP: 199.180.197.100...
You may think that this is a possible malware infection. Running anti-malware software may be unnecessary on this matter. Simply adding the 199.180.197.100 on ESET’s personal firewall should fix the problem.
(English)
6/30/2016

KB_ARTICLE
Dell Optiplex 745 Slim Form Factor (SFF) CD/DVD Drive Will not Eject Occasionally - Product Support Quick Note (PSQN) - 338413
Article Summary: This article provides information on Dell Optiplex 745 Slim Form Factor (SFF) CD/DVD Drive will not Eject Occasionally and firmware update is required. .
(English)
6/30/2016

KB_ARTICLE
914.00 and 914.01 errors on Dell 2350d and 2350dn laser printers
Open the blue plastic duplex tray to expose the pickup assembly. If the duplex tray is opened to 90° it will come loose from its mounting points. Only open the tray as far as is shown.
(English)
6/30/2016

KB_ARTICLE
Microsoft Surface Pro 4 Multiple Monitor Support
The table below specifies the maximum number of external displays, refresh rate, and resolution for the Microsoft Surface Pro 4. The number of displays is in addition to the integrated LCD. The external displays may be attached via daisy chaining or with the ...
(English)
6/30/2016

KB_ARTICLE
Why am I unable to log in to Dell™ OpenManage™ Server Console on a Managed NetWare® 4 or NetWare® 5 Server? - Technical Tip - 163394
In order to retrieve user security information, you will need to set the Bindery Context on the Netware Server. If no Bindery Context is set, the DOM Server Console will not display any user information, and Console Login will fail.
(English)
6/30/2016

KB_ARTICLE
What is a computer name and how do I find it in Microsoft® Windows®? - KB Article - 162548
When networking computers together, each networked computer should have a unique computer name. This allows each networked computer to be uniquely identified among all other computers on the network for such tasks as file sharing, printer sharing, and e-mail ...
(English)
6/30/2016

KB_ARTICLE
DDP | E install and uninstall fails on non-English OS
Any attempt to uninstall Dell Data Protection | Encryption (DDP | E) client version8.2.1.5911 on a non-English Operating System (OS), either through the setup.exe, .MSI, or via a Major Upgrade, results in a failure that prevents the operation from proceeding.
(English)
6/30/2016

KB_ARTICLE
936.xx and 937.xx transport motor errors on Dell 2350d and 2350dn laser printers
If the printer has been transported or stored in temperatures outside of the operating range allow it to adjust to room temperature before switching it on.
(English)
6/30/2016

KB_ARTICLE
Microsoft Windows XP Reports a Corrupt User Profile. - KB Article - 151800
Performing the following steps leads to the loss of all data in the corrupt user profile. Ensure that all necessary backups have been done.
(English)
6/30/2016

KB_ARTICLE
Dell XPS 10 Tablet May Experience Audio Lag Entering or Exiting Suspend or Standby
Problem: Owners of Dell XPS 10 tablet devices may experience audio lag when entering or exiting suspend or standby modes. Discussion: If a device enters suspend or standby mode while an audio file is playing, audio stutter or lag may occur.
(English)
6/30/2016

KB_ARTICLE
Duplicate IP Address Logged by Remote Systems When Teaming Broadcom NICs
This article provides information on what to do if a duplicate IP address is logged by remote systems when teaming Broadcom Network Interface Cards (NIC)s.
(English)
6/30/2016

TOP_SOLUTION
How to Use and Troubleshoot the Vostro 270/270s
If you experience a situation in which the computer does not start at all or if it does turn on (lights turn on and fans are spinning), but the computer does not show any image, listen for a series of beeps during start-up.
(English)
6/30/2016

KB_ARTICLE
DRAC - Dell PowerEdge 11G Server Displays "System Services disabled" At POST When CSIOR is Disabled
Access the iDRAC6 Configuration Utility by pressing when prompted during POST.
(English)
6/30/2016

PORTAL_PAGE
Redirect to MS: How to upgrade to Windows 8 with only a product key
(English)
6/30/2016
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