Users may report that when they insert a PCIe 1.0a card into an Optiplex 390 / 790 / 990 system, the card is not recognized, neither by the BIOS or the Operating System. Other problems may also be reported when the card is installed.
Broadcom USH hardware is a USB attached device, when the "block USB Port" policy is applied it will prevent data being sent to or received from the Broadcom USH hardware. This will prevent users from being able to logon with Fingerprints or Smart Cards. Â Â
Dell Data Protection | Encryption (DDP | E) encryption software uses a Self-Signed Certificate for its Java-based components. Self-Signed Certificates are not required to implement DDP | E to the network.
What recovery options are there for the data on a Self-Encrypting Drive (SED) driver after the 'WIPE' command has been sent from the Dell Data Protection | Enterprise Edition Server's Remote Management Console.
Â It may be necessary to change the password on a USB storage device encrypted by Dell Data Protection| External Media Edition (EME or EMS) software. In some cases, a user may need to reset the EME device's password in order to share data with a colleague.
Rebuilding the Policy Proxy (aka Gatekeeper) cache (aka queue) can resolve endpoint’s inability to receive policy updates or upload inventory information. You may see "unknown initiator" errors in the gatekeeper.
Users with a Vostro 320 or Vostro 330 All-in-One Desktop who wish to have the Dell Wireless network disconnected upon a wired network connection to the system may not be able to with Windows Vista or 7 installed.
For any questions/concerns, please call Dell Data Protection ProSupport at: 877.459.7304 Ext. 4310039. For support outside the US, reference ProSupportâ€™s International Contact numbers list. You can also join us on our Dell Security Community Forum.
The Shield Installer recently made a change to block upgrades from older Shield versions to new Shield versions on some platforms (Windows 7/8.1 32-bit, instead requiring an upgrade to an intermediate version of the Shield first.