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When you are sent a box from Dell to send your portable computer system to the Advanced Resolution Center (ARC), the following articles are inside the box.
1/20/2017

NOTE: This information sheet is your direct communication with the depot. Please fill it out completely and give a very detailed explanation of why the system is being sent for repair. The more information you provide, the more likely the depot will be able to help resolve your issue.
1/20/2017

If you update the touch firmware and do not do power off and then back on the tablet, or install the Firmware, BIOS and Graphics driver in the wrong order, you may notice a yellow exclamation mark in device manager under Human interface devices.
1/20/2017

Products
Dell Latitude 10 Windows 8 Tablet
The tablet that's built for business.
Latitude 10 is the tablet that's built for business with easy management and security and a swappable battery for go-anywhere productivity.
Latitude 10 Tablet Video
Windows® 8 provides an optimized touch experience
Easy integration with your current PC environment
Advanced security features help protect critical data
Latitude E6430s Laptop
The comfort of a 14" screen in a 13" body with docking capability.
Featuring a beautiful 14" display in a 13" chassis, the Latitude E6430s offers a spacious screen in a compact body for great mobility.
3rd Generation Intel® Core™ i processors
Windows®  7 Home Basic
Windows®  7 Home Premium
Windows®  7 Professional
Windows®  7 Ultimate
Linux Ubuntu 11.10
Up to Windows® 7 Ultimate
14" (35.56 cm) HD display in a 13" body, starting at 3.75 lbs. (1.70 kg) with 3-cell battery, airbay and mSATA SSD
Inspiron 15z (5523) Ultrabook
Ultrabook
Meet the powerful new Inspiron™ 15z Ultrabook™ with 3rd Gen Intel® Core™ processing power, 15.6" display, backlit keyboard and built-in DVD drive.
Less than 1" thin for sleek ultramobility
Built in DVD player for movies on the go
Durable and attractive brushed-aluminum finish
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