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This process is if you are gathering the logs from the Virtual Appliance. We will need to know the username and password to the Virtual Appliance itself (ddpuser is the default username and password). This process will also need a third party SFTP client like Filezilla or PSFTP.

Resolves an issue for users that receive the error message "Unable to Configure for Encryption" during the initial setup of Dell Data Protection | Personal, Enterprise or Virtual Editions in Windows 8/8.1 and Windows 10.

This issue affects systems listed in the table below with Dell Data Protection | Encryption software and a DDP|E Hardware Encryption Accelerator that has been provisioned using the Full Volume Encryption (FVE) policy.

Dell Latitude ST
The tablet designed for productivity on the go
Windows® enabled power in the body of a touch-screen slate, combining the mobility of a tablet with the enterprise-class manageability, security and compatibility you expect from Dell Latitude
10.1" WXGA LED multi-touch and stylus-enabled display with Corning® Gorilla® Glass
Intel® Atom® Z670 1.5 GHz processor with 2GB DDR2 SDRAM
Windows® 7 operating system
Latitude E5530 Laptop
Budget friendly with docking capability and a large 15.6" display.
Multitask with a large LED display of the Latitude E5530. This affordable laptop offers the latest security features and docking capability.
3rd Generation Intel® Core™ i processors
Windows®  7 Home Basic
Windows®  7 Home Premium
Windows®  7 Professional
Windows®  7 Ultimate
Linux Ubuntu 11.10
15.6" (39.62 cm) LED display, 5.41 lbs. (2.45 kg)
Dell Latitude 10 Windows 8 Tablet
The tablet that's built for business.
Latitude 10 is the tablet that's built for business with easy management and security and a swappable battery for go-anywhere productivity.
Latitude 10 Tablet Video
Windows® 8 provides an optimized touch experience
Easy integration with your current PC environment
Advanced security features help protect critical data
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